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Reviews for Aroma Joe's Concord in Concord, NH

Ben Guthrie 1 year ago
5

So I have been coming here religiously daily spending $7.16 up to 20 bucks per day. The staff has always been great, however... once the girls learn the drinks and menu and start to be efficient they end up leaving and going to college or a differentcareer path. Recently I had a special on my app that said maple Mondays ($2.00 for a latte choice of two different ones) I don'treally drink these but for 2 bucks because I have the app I thought let's get one! After ordering I saw they charged me fullprice for a drink I really didn't want, just ordered it because I was a valued member and could get it for 2 bucks. All the fineprint, details and disclaimers on the app were followed. The young lady had a hard time pulling it up on her app so said I hadto pay full price, after arguing for a solid 5 minutes and holding up about 6 cars behind me I said it's fine just cancel myentire order and I will not be back here and I'd like to talk to a manager later today! All you have to do is plug in 2 dollarsfor my drink and figure out your app problems later. But no I was being told it's not valid 3vwn though I kept saying it isvalid every single detail on my app says it is valid. Needless to say I got my drink for the special price after a long timehaving to argue and cause somewhat a scene for it. It was not the money as I have given multiple employees who when their lastday there going off to college who have been pleasant, quick and efficient for me for months of getting to know them there lhave given them $100 tip! I hate to have to leave this review but it needs to be addressed as service has become slower andslower at this location, I understand help is hard to find with our current economic situation but good attitudes in thecustomer service fields should be a no brainer. Read more

Dan Deloge 1 year ago
3

I pulled through the drive thru because the door was locked. The menu has a lot of choices and i didnt want to hold anyone up.... It was early morning and I'd been driving a few hours. I couldn't decide and had to be at work, so waiting behind the person infront of me seemed longer than it probably was, I had a schedule to keep and drove through. I'd rather visit when I have time toread all the choices and try their concoctions. That being said, I've heard good things, so at least give them a try. Read more

R-J-E 1 year ago
4

I love this place food and drink is great and the staff is so friendly. but they should really consider adding a drive thru... speaker they would be able to move cars through so much faster. Read more

Jasmine Dorfschmidt 1 year ago
5

Better than dunkin, less pretension than Starbucks. I moved back to CT and miss them very much. They remember the orders of... their regulars which is also a plus. Read more

Cass 1 year ago
1

I'm normally not someone who mind's waiting a bit, but I went through the drive-thru today and sat at the food pick up window... for almost 6 minutes waiting on one drink and a muffin. I would understand if they had been super busy, but there were maybe twopeople ordering inside. I could see the girls just standing and talking instead of working. They didn't even say anything aboutthe being sorry for the wait, she just handed me my drink after 6 minutes of waiting. Read more

Brandon LHeureux 1 year ago
4

Great food and coffee. Drive through can be challenging with traffic on Loudon Rd. But worth it!

Craig Kordic 2 years ago
5

I visited this coffee shop in Concord, NH today for the first time, as I'm visiting Concord for a couple days on a New England... wide work trip. You gotta check this place out! It was convenient on 135 Loudon Rd. across from Keach Park, Concord, easilyaccessible off of Loudon Rd., sufficient parking and easy drive through ordering around the building, I was welcomed uponentering, the outside and inside of the building was nicely decorated, the employees were all friendly and efficient, the diningroom was clean with sufficient, varied kinds of seating, music playing, big windows to let the sun in!, a good size menu ofdrinks and light food items to go, the restroom was clean, and the free WiFi worked well. Read more

Colleen Nicole 2 years ago
5

Super friendly staff and affordable coffee. Love this place. Also super friendly towards dogs, always gives them a milk bone.... Today Atlas got his first Pup Cup! Read more