Reviews for Peet's Coffee in Concord, CA
This place seems really hit or miss, depending on who is working. Sometimes it's quick, friendly, efficient service, sometimes... it takes 10 minutes to get a drip coffee and an employee is barking out to customers like they're a drill Sargeant. Willhonestly probably go elsewhere from now on. Read more
I've decided to NEVER visit this Peet's location again. Super-slow service on the weekends, and today when I went in and... ordered a LARGE drink, they tried giving me a medium. The young girl said, "Well, you were charged for a medium, so if youwant, we can remake it if you pay the difference." Are you kidding me! THEIR mistake, and they want to make me pay the $1difference! I should have taken my $1.80 tip back! I just told her, "forget it," and walked out. Funny thing is, the SAMEthing happened a month or two ago. WOW! But that time, at least the barista just chose to give me a slight attitude and remakeit, in LARGE, and not "charge me the difference." What do they think...that I am trying to "hustle" them by getting a largedrink for the price of a medium??? ASININE! ABSOLUTELY RIDICULOUS!!! Additionally, when I first walked in, there were like 4people waiting for their drinks and no one waiting to order. So I walked up, and stood there for at least 2 minutes like theinvisible man, with no one even acknowledging my presence. Maybe a, "Hello sir, we'll be right with you" would be appropriate? And then when the girl finally did come to the counter, she just stood there, stared blankly at me and said nothing! RUDE!!! Maybe I'm just getting old, but it seems like people in the service industry are just too cool or too busy to do what they arepaid to do...BE NICE TO PEOPLE!!! Or maybe, let's just blame COVID...it's what everyone else is doing! LOL!!! P.S., ClaytonValley Shopping Center Peet's Employees: Linguistically, the words "LARGE" and "MEDIUM" sound NOTHING alike...The first has 1syllable, and the second has 3 syllables and a long vowel. Even with my mask, you should have "understood" me. Read more
Ordered two one pound bags of ground coffee and was shorted (one bag weighed 13.7 oz the other 15.08 oz) Makes me wonder how... many other times they've ripped me off. Read more
Replaced all their padded chairs with uncomfortable little wood-hard things so no one stays long. Too bad, it was such a nice... place to read at or chat with friends at. Just another grab and go now. Read more
This location needs to get more employees or have a more organized staff. As I've been here several times yet I always have to... wait almost 20 min for my cofee. And either I'm issuing a pastry or they give me what ever they want. Read more
Nice people and, great stuff inside and clean restroom!
The iced coffee is amazing, the staff have always been chatting with the lady,looks like old friends. Sometimes, summer final... event sales up to 50% ,they left at the corner shelf . Read more
That was pretty rude and indifferent.I stood in there for about 5 minutes waiting for an order and not one employee welcomed me,... I wasn't even acknowledged. Same goes for the other customers. Manners aren't bad neither is being a kind person. Being busy isno excuse to be rude or careless about the people around you. Read more