Reviews for Mr. Pickle's Sandwich Shop in Concord, CA
First off they got my order wrong I didn't ask for lettuce on my sandwich they expected a tip .. I don't think I'm going back... there EVER Read more
112 degree Labor Day and we decided we didn?t want to cook so we called in an order for 2 sandwiches, I requested a substitute... of cheddar for the cream cheese and when we got the sandwiches there was cream cheese. I get it, errors happen, and I wasn?tupset about the error but when I called back to politely explain what happened the young lady on the other line was extremelydefensive telling me she will show me my order receipt says add cheddar? she gave no apology or any sense of caring for the factthat we have to dive 30min round trip back to get the correct original order we paid for... She also abruptly hung up on meafter saying they would remake the sandwich. I called back to speak to the manager and he of course left for the day. Adifferent young lady answered the phone and said ?why what?s up? when I asked to speak to the manager, extremely unprofessional!I was calling back to report the defensive behavior and the lack of respect regarding their error. The second young lady saidthe first young lady thought the order was done online and it was our error? if they would have taken a second to ask a questionor retain the information I provided she would have understood this is THEIR error and I?m just a paying customer that?s now outadditional time, gas, and aggravation from simply ordering a sandwich? Ownership needs to take a look at what is going on atthis establishment. Ridiculous how I was treated over something that should have been a straightforward correction and apologytype situation. Read more
Omg... I love this place... The chicken salad sandwich... delicious
I would give 5 stars, but they just raised their prices & a basic whole sandwich, which is a decent size, but not really large,... now costs $11.49 They are delicious & the staff is always very friendly, accommodating & helpful, but yikes, that's a bitexpensive, for a quick sandwich. Read more
Quality ***** Service ***** Price $$ Selection **** The food here is consistently good quality and the servers are friendly and... fast. Yes, prices have gone up and if you don?t mind paying an extra couple of dollars for a sandwich then it?s a good place togo. Read more
If you want a wonderful Ruben sandwich this is the place to go
First time here at Mr pickles... Fast friendly service. Ordered the Mr. Pickle signature sandwich... very very good! Will... need to come back to try the other sandwiches! Lots of choices! Yum! Read more
Sandwiches where great, kickin chicken was delicious, cashier was energetic and friendly