Reviews for Chicken Express in Comfort, TX
After waiting for nearly one hour for our meal which we didn't get I have to say this is by far the worst place I place to stop... for a hot meal there is NOTHING EXPRESS ABOUT WAITING FOR 1HOUR . The old lady at cashier is very kind but extremely slow justto take the order she gives long unnecessary explanations the staff are all slowpoke kids that look lost working in slow motionand obviously No training as to what to do in case you drop a piece of chicken on the floor with everyone seeing you You're notsuppose to pick it up off the floor and put it in the customer's meal box ......I was going to complain to management but thanwe all saw how he goes and grabs a piece of chicken and puts it to his mouth while walking back to drive thru window .....Thetea smelled like sewerage water and the tables and floors were nasty dirty tacky I seriously think this places needs to belooked at by health department or shutdown . We got our money back and saved our stomach from getting sick!!! Read more
I will never get food here again. The sweet tea has chunks in it. The rolls had no butter on them and they didn't even give me... ranch with my food. Oh and a few fried pickles does not fill the box when you run out of poppers. Read more
When I say I have never had customer service like no other, I mean it. Was a brief but great experience. Food was flavorful... worth the money. The cashier was so polite and patient with me, as I figured what I wanted. Brings true meaning to not judge abook by its cover. Read more
Pretty straight forward?. This place has excellent fast food. Everything is hand battered so it just tastes so fresh. This is... not an everything sitting under heat lamps kind of place. I had gizzards and my wife had the tenders. Both were great. Theprices are fair and the staff is super friendly. Worth stopping for while passing thru. Read more
My family had a horrible experience. We waited after putting in our order for 30 minutes. We live 5 hours away. The lady... working the window was very rude. Our chicken was dry, our cheese sticks were not done. We did not get all of our food we had togo back twice to get the rest of the food and remake our food. We called up there and talked to a manager named Lisa and she wasextremely rude. Lisa would not listen to our concerns. She was telling how everyone has had a rough day and we completelyunderstand but that is no reason to get peoples food wrong and have a bad attitude. My kids ate the food and I?m really gladthat we caught the uncooked food before they ate it. Absolutely worst experience I have ever had at a chicken express Read more
The ladies at the counter today 02/03/22 12pm has AWESOME Customer service skills. They were only open for drive-through because... of extreme weather conditions, she noticed I was a truck driver and opened the restaurant just to fixed me a plate. People likethis make the difference in business, There are times we can?t get a hot plate of food, so I?m extremely thankful. Thank yousoo much. Read more
Disappointed. The chicken was overcooked, the rolls overdone hard as a rock. I know folks are short handed. That's no excuse for... overcooked food. Read more
I will not be eating here again. For the 4th time in as many weeks I have had a bad experience. This last time I was given a... biscuit when I ordered a roll and I was given spicy tenders when I ordered regular for my child who couldn't handle the spicy. And to top it off the tenders were old and almost to the point of jerky. The manager checked on me at the window and was politebut the young blonde male was rude and rushed shoving my order out at me without fulfilling the order. I usually look past smallmishaps but this is the last time I'm willing to spend my money here. Read more