Reviews for Jack in the Box in Columbus, TX
Hands down the best jack in the box I?ve been to ever! Food was hot! Customer service was prompt and kind. Ever other jack I?ve... been to is just losers and ppl who don?t want to be there Read more
Shout out to the young lady working the window she?s so sweet and pleasant, we rolled through on our way home from the beach had... a huge order and she didn?t miss a beat!! ???????? On top of all our food was fresh and hot. Hands down best Jack in the boxwe?ve ever been too and I usually don?t go to then because of food an service. Read more
I'm only rating it so low because every time I go when the overnight guy works, he's rude and always messes up orders, even... simple ones. Tonight was the worst. I ordered a normal Jumbo jack cheeseburger, the #4. I got a burger with only mayo, lettuce,and pickles on it. How do you mess that up so bad? And this is only one circumstance. Ask anyone in this town and they'll tellyou never go there when that guy is working. Edit 8/2022 Changing my rating from a 0 star to a 4 star. They are no longer open24/7. The service during the day is pretty decent, employees are usually friendly, and normally gets orders correct. (and I onlyuse mobile ordering honestly) Read more
Great customer service at this location. Mr. Tino was very nice, attentive and professional. The food was hot and delicious and... was ready within minutes. Read more
Always come to this location, the Manager - Tino and Lorena! Are always nice and really attentive! Wish every jack in the box... would be this amazing. Literally visit the location in Katy and isn?t as good as the food or service here! Thank you so much!Really clean establishment. Thank you Read more
Tried to call the number ! Usually have a good experience but tonight we found on long woman?s hair in my chicken sandy.. and... one man?s hair on my husbands drink. They?ve lose my business for a little while . Would give two stars but the one star is fora non working phone number! Read more
I decided to stop at Jack In The Box in Columbus Texas. I hadn't been to Jack in the Box in a long time. I decided to try the... Spicy Chicken Sandwich combo. The service was pretty good, they asked me to pull up because my chicken wasn't done. I waitedabout 10 mins and the lil guy came out and asked if I ordered the Spicy Chicken Sandwich combo and i replied yes. He said okayill be right back. I waited another 10 minutes or so and A man came out with my order. He introduced himself and said he was theManager. He apologized multiple times for the wait on my order and explained there was a mix up on my order was given to thewrong person. He apologized again and gave my order fresh and hot and also gave me a free piece of cheesecake. The service wasimpeccable and the food was awesome. Thanks for the great Service. Read more
This is probably one of THE worsts experiences ive ever had with Jack in the Box. The staff are non-compliant, slow to do their... job (I waited EASILY over 20 minutes in the drive-thru for my order, and they STILL messed it up.) The employees of thisestablishment need to step it up. There was someone on the drive-thru speaker going by the name of Isabelle that had the voiceof a man, pretty sure they were trying to pull a prank on me. I hope that this place gets checked by the Jack in the Box higherups. Shame on you for ruining my day and my lunch. Read more