Reviews for Taco Bell in Columbus, OH
The worst! Actually most of the stores/restaurants in this shopping center are pretty bad. I stopped by this place around 7:00... to go through drive through. I was the only one in drive through. No customers were inside either. I was told at drivethrough they couldn?t help me because they had a few big orders to fill. Lol!!!! Must be big online orders maybe? I was theonly person at the actual restaurant and you can?t help me? I can?t believe this place is still in business. I don?t think theyreally care if they stay in business either. I sure wish caring about your customers with good customer service would comeback. It?s incredibly hard to find right now. Read more
I ordered 15 minutes ahead because I was driving home. When I got there they started making my food. So what's the point of... ordering ahead? It was already paid for when I ordered, so if I didn't show up they would be throwing away my money, not theirs.I get there and it takes another 15 for me to get to the window. At the window I sit there another five minutes while watchingthe crew stand around in some heated argument. Then they open the window, say hello, and hand me my food. I ask for a receipt,which started another argument among the crew because apparently no one knows how to print the receipt. I leave and called thecustomer service number to let corporate know the shenanigans going on at this store. Not coming back. Ever. Read more
Everytime I stop at this taco bell they just aren't taking orders, morning, noon, night, doesn't matter. Whomever is running... this store does not know what they're doing if you are losing business because you have to stop taking orders because you don'tknow how to prep food while you're on shift... I tried to give them the benefit of the doubt the multiple other times this hashappened but I'm over it. This is unacceptable and I will never be back. Read more
Unfortunately, nothing good to say. Ordered 2 meals via door dash, recieved only 1 drink (and I paid extra for the other drink... as it was a strawberry Dole Lemonade), no straw, no sour cream as ordered (paid extra for that as well). Pretty disappointedthat even the most simple order cannot be completed accordingly. Read more
I have had decent experiences here in the recent past especially during the day but a recent experience at evening was so bad I... just feel the need to post about it. I work late nights and was happy to see their drive thru still open late according togoogle maps, so I swung by around 1 am. Their main sign light was still turned off which from my experience working fast food inthe past is a tactic sometimes pulled to trick people into thinking the business is closed so they'll get fewer customers, butperhaps it was just innocently forgotten. Anyway I pulled up to the window only to be told that they had just run out of bothchicken and beef. I wish I had just left then and there, but I had offered to pick up food for my partner also and I didn't wantto come home empty-handed. I blame management for supply issues, not regular employees, but it's still pretty aggravating.Anyway the worker told me they still had steak. I've never had steak here and wasn't particularly interested but I asked if Icould order what I wanted (two cheesy gordita crunches) with steak as a substitute for the lack of meat. I was told yes but thatit would be a $1 upcharge for each. I'm not one to argue but I should have NOT been upcharged on account of the lack of meatbeing their fault, but the customer gets punished instead for whatever reason. Anyway, I agreed to the charge withoutcontesting. I had also ordered a side cup of sour cream and two orders of cinnamon twists. Well the total came out to besomething like $15 and some change so I paid and received my food. The employee who handed me my food was different from the onewho took my order and payment and he just handed the bag to me and stared without a word, which is a big pet peeve of mine. It'sa fair minimal expectation for me that whoever hands off my food at least says a single word like "thanks" or something like"here you go." When an employee is totally silent like that after handing me something, my instinct is that I'm s Read more
I ordered 1 chicken chalupa through drive thru. When I got home I found beef instead of chicken. They can?t even get 1 order... right. Disgusting experience. Read more
It?s 9:20 pm on a Sunday, Been in the drive thru for twenty minutes I?m in it now, there are two good things about this location... the rest is my opinion but i personally think they suck. 1. They are the only food place open around this area and they are openuntil 3 am. 2. They SOMETIMES get your order right and make the food good, guess depends on the workers inside. It?s half andhalf. Now the bad. I?ve been here a few times and they turned me away, no tortillas, no beef, have even told me they couldn?ttake my order at all unless I waited 20 minutes to even place my order! I had to wait in the parking lot and they almostwouldn?t still take it at that time and were closing soon. I wouldn?t even come here but my wife likes the steak soft taco withavocado ranch and my daughter loves soft tacos with sour cream so I come here sometimes. If you need food late you?ll be kind offorced to wait and endure them getting your order wrong maybe, your other option late is to drive to Polaris prkwy Steak N Shakethey?re open late too. If it?s not late go to a different Taco Bell honestly, they really get 3 stars here and I actually reallyenjoy Taco Bell?s food usually. But the long lines, not getting orders right, and sometimes turning down your order all arethings fast food shouldn?t be. My opinion, take it as you will. Update: Just getting my food and leaving at 9:32 pm, 32 minutewait in the drive thru line. Food was decent, burritos were smaller than usual, and tortillas were over cooked, better thanunder cooked I guess, which they do here too. First 5-6 times I came here they didn?t cook the tortillas at all. But I washungry so it wasn?t too bad. At least the beef, sour cream and nacho cheese were fresh. Wife?s food and daughters food weresimilar in quality, except their tortillas were fine just over loaded with lettuce. Read more
I live around the corner and would rather drive 15 min away then come back here. They're either out of everything, cash... registers are down, or it's a 20 min wait with two cars in front of you. THEN if you do miraculously get through, the foodtastes horrible. Never coming to this location again. Be warned, from a resident literally within walking distance. Read more