Reviews for Sonic Drive-In in Columbus, OH
Drive thru onlybwhich is understandable. Missed part of the order thru the speaker. Had to wait longer to order it at the... window once we realized we didnt get it. Good was cold and/or burnt. "Footong coney" was smothered in ketchup and mustard. All but one of the shakes were off somehow. Didn't taste good. Not a good showing. Read more
Went and they told me I had to use drive thru. I wanted to order and eat at a Kiosk. There was 4-5 people inside. This will be... my last time going here. Thank you for showing me such poor customer service. Read more
What a disappointment of my favorite childhood drive-in. I sat in a stall waiting for someone to answer the call button for ten... minutes so I got in the drive-thru lane. When I pulled up to order I waited at least 5 minutes for someone to answer (and no oneever did), so I pulled up to the window only for some girl to tell me she would only be able to take my order via her headset.The restaurant was by no means busy, but how about just telling the person waiting that you?ll be with them in a few minutesinstead of them sitting there wondering if the speaker is working? One employee did have time to get into a car with friendsoutside for a good 10 minutes, then got out, and went back into the store?. We got our two slushes which were two pumps of syrupand plain icee poured on top. Terrible. Read more
Horrible experience. Ordered a sonic double bacon cheeseburger and specified no mayo and no tomato. The screen didn't have the... no tomato on in and Inasked the person to make sure it had no tomato on it. She said "We got it, you don't want tomato" andactually made excuses as to why she couldn't hit the button again. Sandwich had 2 slices of tomato on it. My strawberry shakecould have just been a vanilla shake with strawberry topping. Only the top inch or so had strawberries in it. My tater totswere dry and withered. Would not recommend this Sonic location. When I buzzed inside from the outdoor parking to file acomplaint they wouldn't respond after I told them I didn't want to order and that I wanted a supervisor. Many other restaurantsin the area of this one. Choose one of them. Read more
This location is iffy. The drive thru takes longer than usual a lot of the time. They?ll ask you to wait a second to order and... take quite a while to get back to you. I pulled up to a carhop spot before and sat for 10 mins before I left because no one saidanything to me. But today sealed the deal when I got this chicken sandwich and it was RAW ???????? I?m so disgusted. Read more
Whenever I go to this location, there is at least one thing wrong with my order. Today, I was especially disappointed. The... chicken is burnt and rock hard (I literally cannot bite into it). I asked for onion rings instead of tots - they charged meextra for it. I got two onion rings in addition to tots. Instead of the root beer I asked for, I received a cherry coke. Verydisappointed. When I called to ask for compensation, they responded that I could come back for a free meal (which wouldn?t befree since I bought this disgusting mess), but I?m already home and it?s out of the way. Very disappointed. Read more
The burger was good; but?. Presentation, they say, is everything. The advertisement screenshot I included, is the same burger I... purchased, sans the pickle and mayo. The photo of my burger has a tomato slice, lettuce and onion under that smashed bun. TheFrench fries were cold (they came with the meal). The Ocean Water was tasty but it is not water; apparently, it is sprite withfood coloring and a coconut flavoring added (I didn?t taste any coconut, personally). If there was an explanation for thedrink?s ingredients, I missed it. My granddaughter also had the same ?smashed? burger, which she said was good; so, maybe it isthis branch?s signature style ???????. Her tater tots were ?okay?, so I don?t know if that meant they were warm or she didn?tcare if they were cold. We bought mini strawberry cheesecake shakes. They were very good; flavorful, thick and creamy. The miniwas the perfect size, more than enough of a dessert for our lunch. All in all, I?d give them another try, if I was in the area;but, I would order my fries with no salt or just order onion rings instead and hope for the best. Read more
None of the exterior lights were lit at 9pm, we didn't think they were even open. Then we waited 15 Behr our order was even... taken, but it did come out quickly. The food was worth what we paid. The shakes were super thick and yummy. Read more