Reviews for Shake Shack Polaris in Columbus, OH
The text message said order was done ? but I still had to wait. Food was great though and love the high ceiling and decor. Great... Latin music playing in the back ground ???? Read more
We arrived and ordered a cup of classic shake at around 7:30 pm on Sunday. It took us approximately 15 minutes, so we recommend... ordering online if you hate waiting. Other than that, the restaurant is clean and bright. It will be a good place to hang outwith friends and family. Read more
Had some absolutely delicious burgers and cheese fries! The ordering process was new for me but pretty smooth and we had our... food in about 15-20 minutes. Will be back! Read more
We went for an early dinner. There were a few diners in the restaurant. Two adults, two kids, almost $60. While we were waiting... for our food (took 25 minutes), the kitchen staff was extremely loud. We were very surprised at how loud they were. We then gotour food and checked our order at the counter, and saw that one of our sandwiches was missing. The woman helping us wasextremely nice. We then left, and when we opened our child's chicken, we saw that it was covered in little pepper pieces.Anyone that has kids knows that this was a crime in his eyes. Our adult sandwich that was supposed to have no pickles, hadpickles. The two kids orders of chicken bites were so oily, they looked wet and had a definite oily taste. This was our firstand last time eating here. There was no value for what we paid. Read more
My new favorite burger place. The burgers are really good. They are well seasoned and I love the bun. They don't cost much more... than the major chain burger joints. I like the crinkle cut fries. I tried the buffalo chicken sandwich and I thought it wasgood. Decent sized breaded chicken breast that was well seasoned and tasted like a buffalo wing. It was not very spicy but theflavor was nice. It was clean and the price was fair. Read more
Overall we were pretty disappointed especially because of all the hype around it. The food was was just ok and tasted just Ike... Stake n Shake. The fries were good but had a little too much salt on them. The food was also not filling at all. The service wasfast but I was confused on why there were many employees just walking around even though there were many dirty tables. The placeis overrated but still good. Read more
Classic Shake Shack flavor! Had the Shack Burger, very tasty with their special sauce. There are digital menus where you can... taylor the burger you want. The fries are excellent. Will need to try other menu items and shakes but it is great for a quickmeal and service was good, staff was helpful. Glad to see they are here at Polaris! Read more
Delicious burgers and fries. Very clean restaurant with nice, sleek design elements. I really like the option to order ahead... online or on the touchpads just inside the door. We were there at 11am on a weekday. It was nice and quite at that time of day.There were mostly pickup/grubhub orders. Our food came out quickly, just the right amount of time for it to be made to order. Ithought we had to go pick it up at the counter but as soon as we received the text that it was ready, a gentleman was walkingour food out to us. The employee that we dealt with was friendly. I thought the portions were more than enough. Two of us shareda cheese fry. I could not finish my sandwich and we had fries leftover. That being said, I think a man, or teenage boy forexample, might want a double burger. It is a little on the pricy side. Maybe they did not adjust for midwest pricing, I thinkthey are out of NYC. I was shocked that this location only has 3.1 stars currently. Read more