Reviews for Red Robin Gourmet Burgers and Brews in Columbus, OH

My friends and family waited over 49mins to receive luke warm to cold food. I do understand when a restaurant has a larger... coward it will take longer to get your food. The problem is there was barely anyone there. No reason for the delay getting hotfood I asked for hot tea three different times within 30 mins. I asked because they had the air-conditioning on why in thewinter I don't understand. After 1 hour and 5 mins I received barely warm tea that should be hot. Disappointed after coming fromGalaxy con. I forgot to mention some of the basket that held the food was dirty. Read more

I am only rating this a 1 star because the overall presentation of the restaurant floors are NASTY. The bathrooms are NASTY.... Please please PLEASE mop your floors. Replace your burnt out leds in the Red Robin sign, take better care of the facility.Having my shoes stick to the floor grosses me out. Other than the presentation of the restaurant, everything else was good. Read more

Endless fries is seriously a great idea. A limited time steak burger with fried onion was delicious. Staff was friendly and... food was great. Quick service is always a plus also. Read more

Went before a movie. They were busier than Google said that they were and we were concerned we wouldn't get our food in time. ... Because we chose to eat outside, we didn't have to wait. Our waiter was very friendly, helpful, and expedient. Between he andthe server, we had great service and time for more fries. My only complaint is that my cod was way over cooked. Read more

One of the best Red Robin we?ve been to! Gluten-free and Vegetarian options were excellent!

The southern charm burger is to die for!! Especially paired with sweet potato fries. Highly recommend! This location seems to be... short staffed but they?re doing a great job. Food came to the table quickly and was hot and delicious. Read more

So Red Robins used to be our go to place for a for a good burger, bottomless fries, pretzel bites with beer cheese and kids... meals. So we went a few nights ago and it was astonishing how unclean this place was see pics (trash overflowing, stuff allover the bathroom walls, hand sanitation device was empty. Then they were craming everyone onto a small section of therestaurant by the bar (while most of the restaurant was empty) I guess bc they were short on wait staff? Once we got our foodthe order wasn't right, they eventually fixed it but quality was NOT good. 2/3 of the pretzel bites were hard and burnt on thebottom didn't even look like they were all cooked together. It looked like 1/3 were cooked fresh and 2/3 were cooked 2 times andburnt, but they were all really oily. The burger was so greasy the bottom bun was soggy. My daughter did like the mac & cheesekids meal and the fries and beer cheese were good. The attitude of the workers were all over the place few nice ones , a few whoclearly didn't like their job,, that made it very uncomfortable to be there. They did take the bad food off the bill. But I candefinitely say I would not waste my time coming back to this location. Read more

Delicious food with a lot of choices and customizations. Love their burgers and their sauces are so yummy and unique. The... manager is very sweet and friendly. She was actually the one bringing out food pick-up orders. They gave us tons of French Frieswith our burgers, for our pick-up orders. 6 servings for 2 burgers. I love French Fries, so they definitely won with that. ???? Read more