Reviews for Potbelly in Columbus, OH
I highly recommend the "Wreck" sub, it has hot peppers that are so good. The chili is good too. ????
Potbelly?s is a high quality sandwich spot, with a great list of options and great flavors. All the homemade toppings and add... ons are worth the try, and overall a great experience. Read more
The service was awful. Staff was rude, didn?t even get a straw or utensils for my to-go order. Mac and cheese was dry. Usually a... huge fan of potbelly , but this was the worst store I have visited. Read more
Oatmeal chocolate chip cookies ????. I have to have them and the chicken salad salad I my go-to meal! Add hot peppers of course.... Service is great and pretty timely Read more
I am an avid customer at the Potbelly on Olentangy, and I had the ABSOLUTE WORST service tonight! First off, they were out of... everything! After ordering, I noticed that my Macaroni and Cheese was only a quarter of the way filled and looked old andcrusty. DISGUSTING! After complaining, the employee tried to argue with me. The salad was also not as large as I had ordered!Below is a picture of the two. Also, none of the employees had their masks above their chin. We are in a pandemic people! I amextremely disappointed! I have pictures to prove! Read more
Ordered delivery through their website. Worst mistake I?ve ever made in ordering food. Arrived 50 minutes late with absolutely... no communication on their part, the bag was a total mess with the sandwich torn open, and at that it was the entirely wrongorder- not a single item I had ordered was present. When I called to request a refund, I was hung up on by their answeringmachine three times before getting an employee who told me it wouldn?t be filed until later this evening. Guess I won?t beeating lunch today. Won?t be ordering from or even going to this location for a long time. Read more
Highly disappointed with yall today! Came in and just wanted to order 2 subs, you told me you had an $1100 dollar order to fill... and it would be a minute, I waited 30 minutes then politely asked when I would be able to order and you still didn't know. Andwhat was real disrespectful and unprofessional is the lead staff members was saying she'll turn people away and that she doesn'tcare because they are busy....I'm pretty sure she said it just for me because she didn't even try to keep it on the low, shesaid it loud and clear.. I was polite too knowing that I had had wait, what was irritating is I waited for the time they askedme to and even longer. They didn't even communicate with me the while I was waiting patiently, just kept giving me dirty looks..is it my fault you guys aren't organized and waited the day of to fill an order that would take forever? Terrible customerservice, you really sucked today, yall have to do better! Goodbye ! Smh Read more
Food and staff were great! I'm always a returning customer ????