Reviews for Popeyes Louisiana Kitchen in Columbus, OH

It's a LONG wait on Friday nights to get to the drive thru window. I docked service a star because of that. The girl at the... window was very nice and the employees seemed to be doing the best that they could. My only complaint is that I ordered sweettea and got water. If I had gotten the sweet tea I would be much happier. Read more

Stopped by after attending a program at Otterbein. By far one of the best Popeyes outside of Cincinnati. A little slow through... the drive thru but ALL of the food we ordered was hot and fresh! They went out of their way to bring our food to the car. Irealized I didn't have a fork and got the attn of the cashier from the parking lot. She walked all the way out to bring me one.Great experience! Read more

Our order for a 10 piece signature meal was still hot when I got home & very delicious. The place was packed this Sunday... afternoon; I stood in line about 10 minutes inside to place my order & waited another 10 minutes to get my carry out order. (Thedrive thru was backed up to the end of the drive which is why I went inside to order). Well worth the wait!! Many thanks to thelarge staff at the counter & in the kitchen who were working hard & in sync & deserve a lot of credit! Read more

Happy I stopped in! Ordered the 2-pc chicken combo - delicious & fresh. The second breast piece was so big that I'm still... munching on it! Lisa, who was working in the front, was extremely friendly & helpful, and it was nice to be greeted with a smile???? Read more

Our visit to Popeyes was very good. Front cashier Tone was very courteous and helpful. Fresh chicken and hot mashed potatoes and... gravy. Excellent biscuits also. That honey mustard with chicken tenders is very tasty. Dining room clean at 12:30 and beingmaintained. Well done handling a busy Friday lunch. Thanks! Read more

Nice and very busy Popeyes at this location. Their crispy chicken are always hot and fresh and can be spicy upon request. Good... mac & cheese and their biscuits are always hot and fresh. Parking on the sides of the building. Nice and friendly staff. Pricesare decent. Read more

Waited 15 min in line to have my food basically thrown at me out the window. Bag crumpled all to hell, covered in grease. Damn... good thing I looked in to make sure it was all there! I would of been eating at my next destination without any silverware formy Mac! This place is really going downhill with the recent management changes. When I called to help this manager out byletting him know what?s going on at the window he acted like he didn?t see the problem. They were also out of almost all theitems I wanted so I gave up and stopped spending my money cause I was over it. If you keep your store stocked you?ll make moremoney! Read more

This location is very busy. You have to pack your patients if you choose drive through services due to the long wait time to... submit and receive your order. You would be better served to go in and purchase your order with the Customer Service Workerdirectly. This will decrease your wait time. If you place an order double check it. I have had either missing items or the wrongitem for some orders placed. When you need to correct your order be sure to have your receipt This will make the process ofcorrecting your order go smoothly. I will laced an order for the Spicy chicken sandwich. The sauce was just the weight amountand very tasty. The chicken appeared to be a little pinked in color in the middle of the sandwich. I also ordered a 3 piecewhite spicy white meat with Mac and cheese with an extra biscuit. I enjoy the honey on the biscuits and the spicy chicken wascrispy and spicy. The Mac and cheese was good just not enough. The portion was too small for my liking. I will go back to thislocation during the off peak busy time of day? lunch and dinner. Due to the wait time. Read more