Reviews for Papa Johns Pizza in Columbus, OH
Delivery driver Nathan Slager was beyond rude and unprofessional when he delivered our food. On top of that our food no longer... warm and was cold due to how long we had to wait for it to be delivered. Read more
I placed an order for delivery and it said it was delivered when it wasn't. waited over an hour, called the store and they... apologized like that was gonna make a difference, so I just canceled my order. Read more
I ordered delivery & food never came. First time I called, the order was 20min late. The second time I called, I was placed on... hold for 10min. I called from my daughters phone & got an answer. Lady said food was delivered. I told her it was not delivered,I said to call when outside. I argued with her on phone. She refused to reimburse me., Read more
I placed a order through the contact center and it was never delivered. The store manager hung up on me when I called. After... paying a delivery fee I drove to the store to inquire about my delivery. The store manager insisted that the order was deliveredand stated ?people make mistakes, maybe your neighbor got it? I became upset and tried to advise the manager I truly did notreceive my delivery. He told me he has to verify the GPS on the vehicle. I asked for a refund and he told me to leave the store.I called back a few days later just for him to tell me his delivery driver and a trainee said they delivered my order. I advisedhim that was impossible I never even heard a knock on the door. He then blamed me for ordering contactless delivery and saidthat is what happens He insinuated my neighbor picked up the pizza even though it was never delivered to me. This is aexperience that has really contributed to unwanted emotions. I am so hurt after being treated this way. And I?m still out of$27.64 Read more
I've had Papa John's before and never had an issue with taste. Even had pizza from this branch and never had issues with taste.... Tonight's pizza was horrible. Don't know if there were changes in ingredients or if the chain changed things but it wasabsolutely horrible. Won't order again. Read more
Papa John?s does a great job of being Papa Johns; solid quality pizza for a fair price and quick turn around. There are plenty... of online deals available, ordering online is easy, accurate, and I opted to receive SMS texts on the status of my order whichwas done ahead of the estimated time. A wonderful dinner solution when you need something simple. Read more
Placed on hold for far too long. I just moved into the area and after a long day of moving wanted to order from here because the... papa johns over by my old place had great service and the pizza was great. I call into this place and nobody is answering thephone. I even tried to do an online order and it won?t let me. Read more
Don't order from her if you want your pizza to be done right. I ordered a pep stuffed crust with pep extra extra sauce and green... peppers on just got a plain old pep pizza. Called to tell them my order was wrong. They gave me a store credit for the nexttime. A week later I ordered the correct pizza gave my address for delivery and they told me it would be ready in 15 min. Iwaited 2 hrs and nothing, so I called to confirm and they said "oh we have been waiting for you to pick it up.. we can cancelthe order and remake it?" I agreed to that and had to wait an hr and 15 min longer just for my food to be wrong again! I'll takemy business elsewhere. Read more