Reviews for Papa Johns Pizza in Columbus, OH
The most incompetent pizza joint I have ever experienced in my life. Your order is always wrong, or if it's correct, it's not... cooked correctly and that's if they even accept your order and deliver it. Most of the time they'll take your order then cancelit and your left with nothing. Do yourself a favor, order through Uber so you can at least get your money back when they screwit up. Read more
The grubhub driver picked up the food from the restaurant, marked it as delivered which it was not. So the GrubHub driver stole... the food, whatever I got a full refund from GrubHub and they gave me $10. However when I attempted to call Papa John's multipletimes regarding the order they don't pick up, they just send you to a hold line with the most obnoxious audio, a guy talkingabout stuffed crust pizza. They never pick up, eventually your call will just be dropped. This place is absolute trash andliterally no one should buy anything from it, hope they go out of business. Read more
If you didn?t have enough dough.. why did you send them? Why not just cancel the order? My last few experiences have not been... great but I don?t know if I can order again after this one. Read more
I placed my order for delivery & got a call from the driver saying he was here, it was a completely wrong address & he was 2... cities away. So I triple checked to make sure I called the right location & discovered that when you call a location & pick theoption for delivery it sends you to a call center that isn?t even in Columbus! So a call center took my order & gave it to thewrong location with the wrong address. So I called this location & spoke to the manager and tried to reorder for delivery, gavespecific instructions because it was going to a softball field. Almost an hour later I called to check on the status & she saidthe order has been completed & the driver gave it to some guy in the parking lot. So $200 & 3 1/2 hours later we still didn?tget our pizza. Read more
This review was written not out of anger but truly by my experience. So I lived in old town east for a long time and done... business with most of the fast food restaurants and generally speaking this was pleasant. But for the papa John?s located at 860Parsons Ave in Columbus Ohio this location gets a serious thumbs down. For extremely poor customer service, Poor delivery timeand that is if you even get your order, Extremely poor care of product by delivery persons. And this is currently because thislocation is inadequately staffed and supervised by a incompetent store general manager, assistant manager and assistant lead. Asfar as I?m concerned this location at 860 Parsons Ave, in Columbus Ohio gives the (Papa John?s company) regardless ofindependent ownership as a hole a very bad reputation in Columbus and this local community. Read more
Driver was great but he works through doordash. Spent $31 total on a medium, kinda warm, cardboard pizza and a Mountain Dew?... didn?t get the Mountain Dew with the pizza so had to go to the gas station. Didnt even get a desert. Shoulda ordered dominos. Read more
Delicious stuffed crust pizza with a side of buffalo wings. Fast and efficient service! Small parking lot. Love the cheese and... garlic sauces!! Read more
Wow this place is a disaster. It's local so I try but I can't do it again. The last time that I tried to order pizza, it... estimated 28-38 minutes. Well over an hour later and three call attempts to the store and it finally shows up. Nothing like acold pizza. I finally do get ahold of someone at the store and they say that they'll add a credit to my account for me to tryagain in the future. I call as instructed today to try and 1) the credit is nowhere on the account and 2) nobody can help socall back in 3 hours when the general manager comes. Will not do this again. Ever. Read more