Reviews for Panera Bread in Columbus, OH
The food was really good. The service was not great... The employee at the register was trying to help but was obviously newer... and the manager didn't seem to have the time to help her with our order. Read more
Placed an online order to be delivered. Driver did not follow instructions resulting in order not getting received by recipient.... Getting a total RUN AROUND trying to get compensation, Panera blaming Doordash?Doordash blaming Panera. Recommendation?DO NOT dobusiness with either vendor, absolutely NO customer service!! Read more
The first Panera I?ve been to in a LONG time that actually knows how to toast a bagel properly!! I will definitely be back.
Relatively new and very nice. It?s located next to a hotel and rather out of the way, but super close to I-71 north. Their... hours seem to be shorter than other Panera restaurants Read more
Happened to find this hidden Panera, and was surprised how slow it was. This place is perfect for some Panera fans who have... plenty of time, need a quite place, but don't care about service. Read more
Who really seals up a Panera Southwest chicken salad order and thinks this is what ANY southwest salad remotely looks like? ... It's missing the black beans, corn, salsa, pickled onions, the cilantro i was promised by the website... basically devoid of allflavor. Terrible quality control Panera. No Bueno. Without ANY toppings I really got to focus on how salty and bland Panerachicken really is, and it made me question my life choices, such as frequenting this glorified Arby's of a chain as often as Ido for some inexplicable reason........ Also I'd expect much better design from a brand new building, but the dining roomambience is awful, everyone is coughing all over each other with low back booths, no privacy or distancing. Have we learnednothing about pandemics this year? But sadly I'll have to dine in, if I hate myself enough one day to go back to Panera, tomake sure 40% of my salad, and 100% of the flavors, are not missing. Read more
the spinach and artichoke soufflé was amazing. the frozen chocolate cold brew was also great. the service? i asked for... napkins and the lady handed me my napkins without looking at me and looked annoyed that i asked for napkins; she probablyshouldnt be in customer service. the girl that took my order and accepted my payment was polite but she seems new to customerservice also. used to be a time when they just gave you your receipt nowadays its as if they dont know what to do with yourreceipt even after they printed it out? the food is great other than the portions being kinda on the smaller side. Read more
Love their coffee selection. Great breakfast selection as well as lunch and dinner. I recommend the cream of broccoli bread... bow.l It is absolutely Dynamite- the bowl is crusty and firm on the outside, soft and tender on the inside excellent excellentcold weather meal! Read more