Reviews for O'Charley's Restaurant & Bar in Columbus, OH

Caring and friendly waitresses. I had one who paid for my order. I took my 80 yr old for dinner who has dementia. She selects a... person once a week to bless. I gave her a nice tip. People need to be courteous to those in the customer service business is noteasy. She made my evening from a tough day at work. Read more

I love O'Charley's food, but the Cleveland Ave store is one to avoid if you're looking for a good meal for your dollar. For... beginners, it's more miss than hit when it comes to getting your order right if you are doing delivery or takeout. Sometimes youget really lucky and your order is great, but for most part with our experience, it is the opposite. Just tonight, my burgerwas not cooked to order and was as dry as could be, was missing toppings and the toppings that were there looked old, the cheeselooked like a piece of wax paper, and the tater tots were cold and hard. My sister's fried chicken salad didn't come with anychicken, so we basically paid for a more expensive house salad and for the second time in a row I paid for a slice of cheesecakeand did not get it. All of this lovely bundle costing over $65.00 with a generous tip. Such great value for our money. In atime when everything is more expensive, you want to at least get the best value for your money and that's what I usually getfrom O'Charley's, but not from this particular location. If I wanted subpar food, we have plenty of fast food choices in thearea for cheaper the price. Read more

Fabulous food, fabulous customer service, Carrie had the best attitude, never had to ask for a refill, ketchup, napkins or any... of that.... She had it all for us before we even knew what we needed, we were greeted by Brandon with a friendly smile as soonas soon as we walked in and promptly seated. Great experience. We will definitely be back Read more

Our server Kennedy was great. Excellent service. Food was good.

Brandon works at the Cleveland Ave location. This young man is awesome - for being such a young man that he is I have noticed... time and time again he sees something that needs done and he is on it without being asked. As a host he does a great job sowelcoming! always Smiles. Rolls the silverware, and when the tables are empty he on them cleaning them! Wow! Dishes placed onthe bar he just picks them up and off to the kitchen. Something I have NOT seen from other workers his age anywhere. He's akeeper for sure. Karen Read more

5 stars for our server, Ms Carrie! We missed kids night by a few minutes and she went out of her way to get all kinds of goodies... for my 4 year old. It was super sweet and so appreciated! Also, she makes a mean strawberry lemonade ???? We eat here every fewmonths or so and the food is always great too! Read more

Good was old ,hard ,and dry. Took way to long to receive the messed up food! The restaurant was not crowded. This location is... not a good place to spend your money? The manager ( Emily) was talking about us in back of kitchen with staff. The staff keptlooking at us and laughing. It felt so uncomfortable we just paid the bill and went somewhere else to eat. Read more

Kennedy F provided me and my mother with the greatest friendly service. She checked on us several times to make sure we had... everything we needed. Kennedy you are the best!! Read more