Reviews for MacKenzie River Pizza, Grill & Pub in Columbus, OH

I was an employee at this location for over five years. I had such a love for my customers and my job. I saw through 6 different... general managers over my time there, however I honestly believe the new management team will finally run this place into theground. In February I made the choice to move on and use my degree in health care instead. Very bittersweet and I genuinely willbe sad to see this place go, but I highly recommend you spend your hard earned money elsewhere where employees and customers arevalued. Terrible company all around. Read more

Why did I wait so long to eat here? A bunch of great sandwiches and specialty pizzas on the menu. There's really something for... everyone's taste here. I'm not a vegetarian, but we got a pizza known as the "Sequoia," which had sun-dried tomatoes, artichokehearts and pine nuts, with pesto sauce. It was delicious. Read more

Waited 7/10 minutes at the host stand while multiple employees looked over but never acknowledged that I am standing there just... waiting to be seated. I understand if busy but there were 2 tables?that?s it. This is the company that bought Max & Erma?sand killed it, just save time and close your doors if you cannot handle 2 tables. I won?t waste my time again giving them a 2ndchance. I left and went to a neighbor restaurant that was more than happy for the business. Read more

Great atmosphere. We went for burgers. Both were very salty and we probably should have sent them back. This is our second time... here, and to be honest, the burgers the first time were perfect. I'll try them again on a different night and see if we get adifferent outcome. Other than that the experience was good. Read more

One of the most well rounded restaurants I think I've had the pleasure of coming across. The food is breath taking and at a... price you can't beat, same goes for the beer! They have an eccentric assortment of beers to choose from that you won't find atmany other restaurants. Top it off with a very friendly staff and you have a very unique restaurant that stands above all therest ???? Read more

Just tried this place for the first time. We ordered through GrubHub, and the delivery Driver forgot half of our order. The... restaurant management noticed this, called me, and brought the order to us themselves. One excellent customer service! And, thefood was very good too. Particularly liked the Reuben pizza. I can?t speak enough for how wonderful it was to see such greatcustomer service. A place that cares this much about their customers deserves everybody to go and try them. And you will enjoythe food too! Read more

MacKenzie River Pizza, Grill & Pub is one of my local favorites. The foods always good and the service always friendly.

My husband and I came in for a late dinner from out of town. There were only 3 other tables seated and already eating. We... ordered pulled pork nachos and a cheeseburger with fries. We waited almost 30 minutes for our food, and when it came, theguacamole on the nachos was brown from sitting in the window, there was no sour cream or salsa, and the very small amount ofpulled pork was jerky dry. Despite having an issue, calling our server over to witness, and requesting a change on our ticket,we did not receive a visit from a manager. The bartender was also incredibly loud, shouting profanities to the other staff aboutclosing their tickets so she could get out of there. Overall was unimpressed in all aspects and will not return. Read more