Reviews for Jimmy John's in Columbus, OH
Ordered the chicken Thai wrap. It was okay. Sweet and spicey. Didn't really need the sweetness. May try the Caesar wrap next... time. Staff was very helpful and friendly. Read more
We arrived at 9pm and the doors were locked. The employees mouthed that they were closed through the window when the posted... hours clearly said they closed at 10pm. Don?t trust the hours at this location. Read more
I had the Italian sub and sweet tea drink with chocolate chips triple cookies it was pretty good and delicious.
This place gets worse and worse. Don?t purchase add ins or extras because you will get charged for them but not receive them.... Ordered a #14 add bacon, it had no bacon. Also ordered a #16 with extra bacon and it only had 3 slices of bacon which is thestandard amount. Asked for both subs to be cut in half and neither of them were, asked for napkins and mayo packets, didn?t getthose. Ordered a drink and got no straw. Wish this place would do better! Edit: followed the instructions in the automatedresponse below and it?s a privately owned location said they forwarded the complaint to the owner and the owner did nothing!Waste of time. Read more
Food is always good, however every time I order it?s at least 45 minutes or more before getting my order. I ordered tonight... over an hour ago and still NOTHING!! I?ve tried calling the store multiple times only to get a fax tone. I ordered online itshows my order was received at 7:21pm is now 8:47pm and the tracker shows it still hasn?t even gone out for delivery. Read more
Ordered a country club sandwich, chips, drink and a pickle. Freaky Fast took an hour and a half and they forgot the pickle.... Nothing was said when we ordered about slow delivery. And the shop was 5 minutes away. No explanations and no apology. I couldhave gone out to lunch nearly as fast. Very disappointing. Read more
We ordered pick up but decided to sit in and eat. On 8/17/2021 about 530 pm the young lady and the gentleman working was... absolutely wonderful. Their customer service was very appreciated, the place was very clean and they stayed busy and polite thewhole visit. We will definitely be back to this location. Thanks so much! ???????????? Read more
Probably the best customer service in a while! Although I ordered late because I thought they were open til 10 the young lady... who helped me continued to have a great attitude and was very sweet! and overall just great! Read more