Reviews for Firehouse Subs Grandview in Columbus, OH
Great quick alternative to fast food.. stopped by for a quick bite, and it was clean WELL STAFFED, and the food was good. My... daughter liked looking at the fireman themed decor. Read more
The woman cashier on 11/14/22 at approximately 12:45 pm was so friendly thanks for the great service and sandwich
Ordered through Grub hub and the delivery was fine .... However the Mac and cheese was ice cold and the chilli was cold ... my... previous attempt to eat at this Firehouse consisted of them not answering the phone so I could place my order on my way homefrom work so I drove there only to find the doors locked 45 minutes before the posted closing time so I knocked on the door andthe 2 employees just stared and ignored me.... looks like no leadership or caring management...I was a loyal customer... butthey will have to win my business back Read more
This is a good restaurant. The dining area is always nice and clean. The food portion size is good for the price. They are a... little more expensive than other big name sandwich shops but more reasonably priced than a lot of the fast food places nearby. I also admire the donations that help firefighters so it's a first choice. Read more
I ate a pleasant lunch recently [5-31-2022] at Firehouse Subs Grandview #693 at 955 W. Fifth Ave. I had been on a self-guided... walking tour in the "Fifth by Northwest" neighborhood that day and had arrived at Firehouse Subs exactly at the correct time tobe able to order and eat lunch. The dining room at Firehouse Subs Grandview is at least twice the needed size for such arestaurant; there is plenty of room; the tables are widely separated. I had studied the Firehouse Subs website several times inadvance of my visit and had chosen the following sub to order: "Firehouse Hero®" [USDA Choice roast beef, smoked turkey breast,Virginia honey ham, and melted provolone, served "Fully Involved," which means "loaded complete with mayo, deli mustard,lettuce, tomato, onion, and a kosher dill pickle on the side"]. The website had not mentioned that there are three sizes ofsubs from which to choose so I had to quickly decide which size of sub to order while standing at the orderingcounter. Sometimes, on-line menus are based on the premise that the customer will be ordering "on line" at that moment ratherthan walking into the restaurant later and ordering at the counter. The one odd thing about the ordering-and-paying process isthat I had been asked to insert my debit card without knowing the cost of my order. Usually, credit card machines display thetotal amount due but I had seen no "amount due" on the credit card machine so I asked the cashier the "amount due" after I hadalready paid that amount. My one criticism of my recent visit to Fireplace Subs is that the website had clearly stated thatthere would be "a kosher dill pickle on the side" served with my sub when in fact there had been none. I am surprised that the"default" "serving style" for subs at Firehouse Subs is that they will be served "hot." My "hot" sub had actually been"lukewarm" which in my opinion is never the best temperature at which to serve a sub. The next time I order a sub fromFireplace Read more
Trash. Order totally wrong. Ticket was right but the staff did not prepare it right. I despise tomatoes and made it very clear... no tomatoes which was on the ticket, but they had soaked into the bread which was soggy and came out like bad Thanksgivingstuffing. Threw the entire thing into the trashcan. Waste of money. Read more
Time to find a new sub shop, this is the last time I will waste my time & $ at this one. Been going downhill for a couple years,... this time they totally messed up my order ahead...and the meatballs on my kids sandwiches looked like charcoal. How old do youthink these meatballs are?!! Gross. Read more
If you are going to put lettuce on a hot sub put it on after the sub has been cooked. Heated lettuce is gross.