Reviews for Bruegger's Bagels in Columbus, OH
Great service lots of choices on what you like on yoyr bagle or in your coffee
9/10 times have had nothing but good experiences and good food. I just wish they were open longer, because customer demand is... clearly there around lunch time. If you get there 10-15 minutes before they close, you'll probably be turned away due to thelong line. Read more
I ordered a bacon egg and cheese and I ended up getting sausage and egg no cheese at all and the sandwich is very greasy
4.29.2022 10:30 AM. I Ordered a small dark roast, charged $2.69 for a medium, it was not hot, polite server exchanged it for... house blend, again only warm. One sip and I left it on the counter and left. If you are going to charge these prices for a cupof coffee, please monitor your coffee temperature. This is our second bad experience here, the last time, the managerpractically threw us out after he then informed us they had closed. My wife and I spent all morning at the eye clinic and werestarved, we thought we were fortunate to find this place for a bagel and coffee. We were served, then the manager informed usthat they were closed not realizing that they closed at one P.M. Read more
The service is very inconsistent. I arrived 1hr after opening and allot of flavors of bagels are not available. The bagel... quality is also off sometimes. Bagels are squished and dry - it?s like the dough is old. Very disappointed here. You shouldhave all of the varieties of bagels available at least for the first two of business. It?s very annoying to travel and park tofind more than half of the bins empty Read more
Definetly felt a little accosted at first when we went in over the occupancy number and were yelled at to go outside. Then we... ordered some a brunch box and the coffee for the crew (large/expensive items for the hospice wing of OSU) We were then smuglytold that we could have ordered it online and it could have been ready. I mean I get that but you advertise it all over theinside and outside of the store and I know you're busy, but no need to be rude. The gentleman at the register though was verynice and kept us updated and our spirits up and saved the trip. The food was very good and we had a number of items, however wedidn't get any napkins or anything, may have just missed them as a covid precaution. Recommended upgrade : Your POS systemshould start at the prep tables and transfer to the register. I had a large order for family and had to read and remember theentire order at the register so I could pay. This will lead to quicker times, less fraud, and faster service overall. Read more
Now I know why I never tried Bruegger's Bagels in my hometown. The Begal was dry, the egg was not cooked, took too much time for... the food to arrive. Customer service horrible. McDonald's bagels taste better than this place. Never again. Read more
Friendly staff and great choices of food.