Reviews for Arby's in Columbus, OH
Very friendly staff-especially the manager. They were super kind and welcoming to my toddler son who needed a late milkshake... time with mommy. Great Management and outstanding customer service. Read more
Food was way over priced fries were cold very dirty atmosphere won't be back
First I want to say that Arbys has been my fav fast food place for many years. All the wonderful options not found elsewhere. So... we stopped at this Arbys excited to try the new Wagyu Beef burgers. My 2nd huge disappointment at an Arbys ever. 1st being whenthey stopped serving onion rings and added a 2nd french fry instead. Frys are everywhere right. Anyways, the 2nd was this newWagyu beef. It had 0 flavor. Zero! It was mush. The only flavor on this sandwich was the wonderful thousand islandish sauce. Themeat alone was bad. It also left a greasy film on our pallets. Like you get on your hands when making hamburger pattys, yeathat. Patty size was great but the cook on it was rare instead of medium well. New and cooks are learning, I get it. Also,$14.95 for 2 of these sammys and 1 large fry with no drinks was too much. Another issue was when we went to the patio to eat itwas not set up. We had to push up our own umbrella. It was beautiful out yesterday too so Im confused. Now get this, they lockedus out! We heard the click but were about to dive into our burgers so just ignored the sound. Disappointed and done, not able tofinish bc it wasnt good, we go to enter and leave through the lobby. Locked!!! They seen us but just looked away smh. So wewalked around and got to the car. I still love you Arbys, truly. But will never enter the doors to this store again. Arbys hadthe best of everything prior to this sandwich so no need to ad a burger. Stay different Arbys, thats why you are loved! P.S.please bring back the onion rings. Read more
Employees need a better way to detect that customers are present. We had already ordered and paid online, but then waited for a... very long time at the drive-thru speaker. When we finally gave up and went to the window to knock, the person told us thesensor did not detect us. By then the food was cold and any ice in the drinks had melted, and we had to rush to eat it for ourevening plans. Please fix this Read more
My wife and I love this Arbys been going here for years and is our favorite Arbys. We live in Worthington and come to this... location on N High St near Graceland. I want to apologize for the quality of the images. My iPhone totally tricked me when Itook the photos they looked great but I didn?t check them in photos before eating when I went to review I saw some were blurredout. I ordered the the smokehouse brisket, it?s one of my favorite but I like most of Arby?s combos. They made it perfect! Alsoordered a beef N cheddar classic for my wife, she gets the sauces on the side, and you can see they actually listened! Weordered a large curly fry which were awesome, and we both love Arby?s mozzarella sticks they are the BEST. Everything orderedwas as good as could be. No long wait in the drive thru line, even got given a free bottle of water at the window. Price waseven low, all food costed $20.94 which is good for what we got. I recommend this Arby?s above others if you can make it here.Not too many fast food chains in the area are as good as this location is, not a fan of the area but the Arby?s is worthchecking out. Read more
I really love Arby?s, especially their 2-5 happy hour, however this location was far below par. There was a promised of an open... dining room, even though the doors were locked. The line for the drive trough was also way too long. The saving grace was thefood (super great) but it would be better worth your time to go to the nextdoor taco bell or canes Read more
Fair experience just your typical Arby?s nothing more special about this location then any other food was good and order was... correct fast service drive through was fast my other visit the other day Read more
Excellent. Service is slow due to understaffing? very good for only two people working busy shift.