Reviews for Penn Station East Coast Subs in Columbus, IN
Best cookies ever! Servers are not always interested in t a king your order but are friendly for the most part!
Love the chicken cordon Bleu with extra ham and honey mustard the best sub. The lemonade is out of this world good ????
It's always a little slow. There's not great space to wait for food without feeling like you are on top of those dining in. The... food is alright. The parking lot is really small. Because the owners are confused: this is for the Columbus, In location. Read more
The best option for subs! Freshly made fries to order, meats sliced or cooked. So good, happy whenever I see a location.
We ordered online and had to wait just a few extra minutes for our food to be ready. But, it was delicious! Our chicken Phillies... did not disappoint. Read more
The sandwiches are always amazing, the fries are cut fresh daily and fried to perfection, and the daily fresh squeezed lemonade... is so yummy! It might take a few minutes to get your order but everything is made fresh per order and employees are friendly andhelpful. I'm always excited to go to Penn station because I've never had an issue and it always tastes great! Read more
Great fries, sandwiches are good. Lemonade and cookies are good, as long as they are fresh. Salad is pathetic and way over... priced, This is not an $8 salad. Mixed impressions of customer service, not the friendliest people, but they do work hard. Pepsiproducts and Luzianne tea (sweet and unsweetened). Overall clean restaurant and would visit again. Read more
The food here is always great....THE PROBLEM is the employee who is ALWAYS rude! I'm pretty sure he is the manager at this... location. You can see him make the disgusted face as soon as you pull into the lot and he knows your coming in. And as youapproach him to give your order he looks very annoyed and in a annoyed tone he always says is this order to go...like does notwant you to sit and enjoy your food fresh...he wants you to leave as soon as possible. And if you say it's for here he rollshis eyes and takes the order.....this is not a one time occurrence this has been every experience with him in at least the pastyear. At one visit he was so rude upon walking in we asked him did he really want to take our order and his response was " wellI can't tell you to leave".....but we did right across the street to chili's. This man is so rude and has zero customer serviceskills. He needs to be in the back washing dishes not the greeting face or manager of this establishment. I have previouslyalways been greeted with friendliness and smiles from every single other employee at this location. They always thank you forcoming in and tell you to have a good day as you leave. Not this guy he gives you the death stare as you leave. Forinconveniencing him by eating at this establishment. Penn station do yourself a favor and replace him. We have watched this maninteract with every single customer that comes in while we are there with the same attitude and rudeness. If it's wasn't for thefood being good we would never step foot in there and I'm sure others feel that way. Read more