Reviews for Steak 'n Shake in Columbus, GA
I love the food. My server was friendly and she kept checking to make sure everything was good.
Working for this company was not a pleasant experience. They low ball you on pay rate, pay is 2 weeks, and check is the only... option available. The store is run down, mold-mildew infested, seats are horrible, no air or ventilation in bathroom, and let'snot even talk about the dish pit area ????, mice running through the back area. Drive thru wise, it makes absolutely NO SENSEwhy they put burgers ON THE BOTTOM so everything piles up on top of it. Workers there are great, but the owners really need tocare about fixing the store. Also let's go ahead and say that customers hardly tip or tip well. ???? Read more
The drive thru girl on Saturday morning is amazing. She is so polite, friendly, and has great customer service, she deserves a... raise Read more
Food was good like always love the milk shakes and fries. But restaurant need some tlc and cleaning. Wallpaper coming off floors... greasy. I?m still a steak and shake fan Read more
Alright crew of this one. At almost 1am food fresh and hot. The ordering technician Mr. KYLE was spot on and extremely polite.... We didn't order our food in the most professional way. He took care of us. Kyle! keep doing things such as this, people notice.Thanks at 1am Read more
Had the bacon steakhouse burgers with fries and the m & m shake. The burger was extremely small and the fries came in a small... box. That was $12 alone which is crazy for such a tiny burger. The picture of the burger made it look big so I assumed it was!Shame on me, at least it was delicious, that?s what saved it. The shake was horrible tho! I?m sorry but the best thing on it wasthe whip cream. The shake tasted like old ice and I didn?t tasted any sugar. Also, the m & m?s tasted very old as well. Thatmade the whole meal underwhelming. Read more
My sandwich was not only so cold that the cheese wasn't melted, the bread was cold and I bit into a stable about 3 bites into... the sandwich and threw the rest away. I tried calling the restaurant but no one answered and I was too far away to turn backaround. The Drive thru young lady was nice and the milkshake was yummy but I won't be back. Read more
We went with a party of 9 on a Sunday at 6. It took 20 min to get our drinks, food out just a minute later. Another 20 minutes... for kids shakes and 2 out of 4 were wrong. Our waitress was sweet, but I counted 16 people ?working? and we were one of 3tables. Most employees were just standing around. Read more