Reviews for Cold Stone Creamery in Columbus, GA
Good ice cream, but the 3 girls running the store on Sunday evening (9-5-22) is what causes a 1 Star. We pre ordered for pickup... at 7. When we arrived the three girls were doing nothing but standing around and talking. We had to wait additional 20 minutesfor our order to made. Last several times that we've ordered there's been missing items as well Read more
Service was decent. Ice cream wasn?t cold enough and melted almost instantly even after being mixed on the cold slab. Nice to... look at though. Read more
Owners needs to provide a safe working environment for their employees. It was SO. HOT. in the store. I couldn?t imagine having... to work there. It was probably close to 90 degrees no sort of air condition or fans. Which is causes all the ice cream to meltas well. Ice cream is good - but the poor girls working there were commenting on feeling sick just because of hot it was. Not away to treat employees. Read more
THE BEST ICE CREAM IN COLUMBUS GA & as always GREAT staff & GREAT service The management always goes out of their way to make... sure your happy when they see ya. Always a great experience when I come here. Will continue to come here for as long as I can. Read more
I stopped in and got something peanut butter and it was delicious! It hit the spot. The customer service was on point. The staff... was really friendly and kind. They had a lot to choose from the freezer section. I gave them 4 stars because of not being ableto dine in still. I?m someone who enjoys dining out and not having to bring home anything. I really hope they start lettingpeople dine back in. I highly recommend eating here if you enjoy good ice cream. Read more
the store is disgusting. when they first opened it was so clean and so well put together and now it?s very obvious no one cares... or the management don?t know what they are doing. all the employees barely speak loud enough to hear and are all rude when youask a question. all of the ice cream is so melted it won?t even stay on the spoon to scoop into the bowl. the experience overallwas not what it used to be from the first month it was open? it was a joke. i just got to who i bought the ice cream for and itis completely milk, i only was 2 buildings away from the store. Read more
Who doesn't love ice cream!! So many different combos I can never choose easily. Got a "like it" mud pie mojo with a waffle... cone. Get the smaller size so you don't over eat a sweet treet and use the waffle cone for dipping... Delicious!!! And they havea rewards program, so I got $5 off my order and they have a military discount but you can't use both together. I will alwayscome back to this place! Read more
3 stars because the ice cream itself tastes amazing, however the staff I had the unfortunate interactions with were hostile. I... came here with my family a few nights to get a sweet treat to end the night after an outing. The shop was closing within thenext 30 minutes, so before heading in we decided what we'd like to order so that we wouldn't take up too much time. Once weentered, the staff were rolling their eyes, sucking their teeth and making rude comments like "Why [do] they gotta come herewhen they know we [are] closin?", "It ain't like I'm tryin to go home or nothin", and "We [are] tryin to leave, they need to goand get out". Mind you, there was a poorly handwritten and barely visible sign outside of the door saying "Store closing at8:30 PM" or something, however, the posted closing hours for that day were 10:00 PM. They took our orders and kept asking "[Is]that all?". We ordered the LIKE IT size, and they gave us the SMALLEST scoops I've ever seen being served at this location. Itwas barely enough to fill HALF of the small paper cup. They made us feel uncomfortable, and my small child asked why the staffwere laughing at us. I had no answer for him. We were planning to leave a $10 tip for EACH of the staff because we felt that wewere inconveniencing them, however we left no tip at all. I will come here again, as there's no other Coldstone in the area, butI hope that the staff are in a better mood. Truly disappointed. Read more