Reviews for Charleys Cheesesteaks in Columbus, GA

I work in the peachtree mall. I used to eat here 3-4 days a week, but after today I will never eat here again. Some of the... cashiers are just so rude every time I come, it has turned me off of going here. It?s supposed to be free refills if you buy thedrink that day, but every time I come back for a refill after ordering food they ask me if I bought it today and give me thethird degree about getting me a refill. Other mall workers have expressed the same issue. They always make it seem like we aretrying to get over on them by asking for a refill for a drink we PURCHASED. I can?t help that we work here and are going to bein the mall for 5-8 hours. Asking for two or three refills all day these people act like we are robbing them. A coworker and Iboth ordered Charleys and I went to get a refill so I grabbed her cup to get her a refill since I was walking over there andthey said she had to walk over there herself to get her refill and I couldn?t get it for her. They act like you are robbing themif you ask for a refill and they always have an attitude. Clearly the soda comes out of the cashier?s paycheck. You?d think theywould treat regular customers with respect but honestly they don?t like repeat customers so I will no longer be eating here. Read more

I had awesome experience at Charley?s. Definitely recommend. The service was excellent thanks to Fernando and Tanya. They made... my order even with my crazy with a smile and no complaints. Good job!!! Read more

I tried my first philly cheesesteak about a month ago from here and it was AMAZING. i now come at least once a week. The cook... has been so amazing, talks to us while he cooks and we wait and today i finally asked his name, fernando. a big thank you tofernando for making my wait time enjoyable and my philly cheesesteak so yummmmmmy!!! 10/10 Read more

Ordered a club and it had no cheese or mayo on it. Ordered the old school and they said they didn't have it anymore and they... gave me a philly cheese steak. It had no cheese on it and since when does a philly anything comes with lettuce tomato andpickle? Ordered the bacon 3 cheese steak and ordered it had NO BACON on. Asked to substitute the cheddar with cheese whiz wascharged extra for the cheese whiz then didn't get any. what it did have on it was green pepper, onions and mushrooms. It said itcomes with tomato lettuce and pickle. If you are going to open a cheese steak establishment, stay true to the product yourselling! The sandwiches were wrong, no cheese and very dry. Very sad to see a place that advertises cheese steaks and has a fewother sandwiches on the menu and they can't even get them correct. I've been in the restaurant business for 25 years and I'mjust shocked how bad these were. Ok, you may have a new person working. Shouldn't that person be with another person training soorders don't get made wrong? When selling a classic sandwich such as a cheesesteak shouldnt you make it as such? L,T,P is not ona cheese steak. When I travel I always order a cheesesteak. Had some great and some not so great, but this by far is thefarthest one I ever ate that was not close to a cheesesteak. Own what you sell and make it the best in the area. Just don't sellsomething and call it something it's not. Read more

My order was not fully made I asked for ultimate fries and I just got fries with nothing on them. I also didn't ask for ranch... but they gave me ranch. They also didn't refund me or make me a new one. Read more

$100 doordash order RUINED TWICE....they are incompetent to following written directions, if I ask for no pickles no tomatoes... then they shouldn't be on my sandwich if I asked for extra mayo then I shouldn't have received a sandwich with spot of barebread, that's not even a normal amount, each side of the bun should be covered and then double covered in mayo if I asked forextra, if I asked for NO PROVOLONE, extra SWISS THEN why was there provolone and not even extra provolone on my sandwich. Theseppl messed up my original order and then messed up my reorder... Quite frankly and truth be told, working at a fast foodrestaurant completing orders is equivalent the worksheet kindergartens complete, draw a line from the picture cat to the wordcat, if you catch my drift, so it's kinda sad grown supposedly minimumly educated individuals can't figure it out Read more

I ordered just a plain cheesesteak. The meat didn't have any seasoning. I don't think I will be back any time soon. I may just... drive that 53 min. to Philly Connection. Oh and I also got a Strawberry Lemonade, it was good. Everything came to $13.48. Read more

Terrible customer service food is great!I had to keep repeating my order numerous times to the cashier she had a attitude... because I had two orders and they were out of lemonade like why??they were about to close it seemed they were concerned morewith closing then taking and preparing my order properly.Girl and guy I did not get there names but no one informed me they wereout of cheese sauce for my ultimate fries until after making my meal so they stated they would put shredded cheese cheese wascold and informed me it could not be melted I was upset but chose to get the food anyway as I was hungry. They need to work oncustomer service and stop running off at the mouth to their customers who only want quality food I said nothing smart kept itpeaceful but the young lady had nothing attitude and lip the entire time Read more