Reviews for Domino's Pizza in Columbia Heights, MN
I was worried to order here, given the reviews, but it's the only one who delivers to our place. Overall it was good! The bread... twists could have been done a bit better, but all in all, we loved it-- it arrived in a timely manner, and delivery driver wasgreat!! Read more
We ordered delivery and noticed it was still in prep after an hour and a half. Couldn't get a hold of the store via phone so I... drove over there to see what was up. I walked in and saw 6 people working super hard, and asked if they missed our ordersomehow. We had to cancel our order because we didn't wanna wait another 45 mins. They said they just had a ton of orders comein (81). The guy was super nice and said he wishes the website could manage things better so this many orders don't go throughat once. Clearly this is a bad timing/website issue and as we've never had this problem before, but looking through reviews, itseems this needs to be fixed higher up the chain. Read more
Avoid this location! No one will answer the phone (7 calls), They falsely change the order from a free pizza to a charged pizza,... they have no drinks on hand at the store, my order was an hour and a half late, the driver tells me there is only one employee,plus him as the driver. The did give a $10 CREDIT on the receipt that was altered. Where is the Franchise owner for this store?This store needs help NOW! Read more
This Domino's does the bare minimum not to mention when you oder food online it tells you when it will be ready however the last... 2 times they have told me my order was going to be another 45 minutes!! Either this franchise needs to pay employees more to getquality or they need to make a better selection of employees. Very disappointed with the location. Just shut it down. Read more
If I could give zero stars I would! I ordered my food at 3:20 and it still wasn't here by 5:20. I was looking at the order... tracking screen and the time kept increasing! I was out of delivery for over an hour and then when they did get close to myhouse it said that it was deliverd! I never recived my order and when I called them they hung up on me twice! When it did let mecall I was on hold for thrity minutes! Good to see that a place like this doesn't value customer service or food safety! Thiswas my first time ordering from them and I'll never try to order again! Thanks, Dominio's. Read more
If I could rate this store a "0" I would. I attempted to order 20 pizzas for a school function/event with 3+ hours notice and... was told they can't accommodate order and cancelled my online order. When talking to manager, I asked what if I put in 4 ordersof 5 pizzas and still couldn't be accommodated, which I am sure they will be making a lot more orders than this tonight. Icalled a Blaine store/location and they were wonderful, easy to work with, happy to take order and able to accommodate order for20 pizzas on less than two hours notice. I can't recommend the Blaine store enough and tell you to avoid the Columbia Heightsstore at all costs. Read more
I got the wrong pizza and called the store. I ordered online so I had a little patience. The employee says they were real busy... and I could have the wrong pizza and they would give me a credit for a pizza. One day after work I ordered pizza online thanwent to pick it up on my way home so no confusion. They said no credit on account and treated me like I was Jared from subway.At that time I ordered 2 to 3 times a week. Never again after that. Plus, it was all CHILDREN working. If spoke to an adult likethat as a CHILD I would've been.........till I couldn't walk. No class. Read more
WORST EMPLOYEES EVER. After I waited the full allotted time the call center asked for in order for the pizza to be ready, which... was 30 minutes. I got there and I asked the cashier only once in a normal tone of voice if it was done and the cashier had thenerve to say I was "going crazy for the pizza" as if that wasn't the first and only time I asked if it was ready. After waitinganother 20 minutes I was finally able to get my food. Dominos really need to give there employees a handbook on how to talk tothe people they are supposed to be giving good customer service to. Read more