Reviews for KFC in Columbia, SC
I wanted to give 0 stars. For one, we were told to drive up and didn?t even get our food for another 40 minutes literally 40... minutes. Then when we got home to eat our food the chicken was so over cooked, I couldn?t even bite into my sandwich. Worst $30bucks I?ve spent. Read more
This particular location on Broad River Rd is horrible. The customer service is rude, unfriendly, unwelcoming, unprofessional,... and unmotivated. Upon going in to pick up my online order I stood waiting for almost 29 minutes before anyone acknowledged mebeing there. I placed my order 30 minutes before arriving and it still hadn't even began being made. So I total I waited for myorder almost an hour. No on was at the front counter to greet anyone. Mind you I was there 2 hours before closing. Whilepreparing food they were not properly wearing gloves or using them. Biscuits were hard and barely warm as well. I will not usethis location again. This was the second time service from them was horrible. They need to get it together. Read more
I ordered a two piece chicken and mashed potatoes. The chicken tasted like they had used some of my Mom's old fish Grease
This experience was by FAR our BEST KFC experience EVER!! Thank you all so very much! The food was excellent! Customer service... was top notch! The manager does an incredible job training and communicating needs.. Thank you to you all and keep up theamazing team work I saw today! You guys are rock stars Read more
Well the customer service award would go to Saqohn. He is very respectful and very kind. I believe he deserves a raise because... everyday I go by there whether it's for me or someone else and if he is there make sure he provides the best customer service.Thanks young man it's appreciated. Read more
Please check your food to make sure that it is done!! I came through the drive-through and ordered popcorn chicken. I made it... all the way home to find out that it was not done. My kids, who are toddlers, bit into some of the chicken as well. I calledimmediately to see if I could get a credit because I did not feel like coming back to the restaurant. The "manager" told me thatthis was impossible. I wanted my money back so I took the receipt and the raw chicken back to the restaurant to get my moneyback. The cooks came out and look at the chicken. No fault was claimed, but they did offer to remake my food... I was disgusted at this point and did not want anything else from this restaurant. The manager came up, said nothing, took my receipt andcompleted the refund. I will be furthering my complaint to corporate. Salmonella poisoning is serious and can lead to death. Read more
I ordered a pot pie and I found the entire thigh bone inside of my pie! ???? the crazy part is I didn't even really want that... but there was a 15 minute wait for the new chicken sandwich.. I'm completely disgusted! Read more
Mar 3, 10:01 pm I arrived to the restaurant to pick up an order. The employee said we are closed. I said the order was placed... before you were closed. Response " I said we are closed C L O S E D. Understand? " Do not waste your time at this location .Will not give you what you ordered. Looking at all the pictures Im glad I didn't get the food. Read more