Reviews for Chick-fil-A in Columbia, SC
The most pleasant and gracious dining experience in Columbia!!! The staff is well trained, they know what to say and they handle... their business expeditiously!! Great atmosphere! Read more
Oct 20, 7:39pm attempted to order bowl of chicken noodle soup for friend w/ pancreatic CA. Told out of soup but informed they... had another soup. Asked to sample, told I couldn't sample. Really poor service and lack of consideration as I explained that Iwas trying to buy soup for a sick friend. Soup cost $6+ dollars a bowl and considering that they didn't have what I requested. I would think it appropriate to allow me to sample the unknown soup to see if it would be suitable. This young manager, Neal,had no sense of what customer service is! As an alternative, I was forced to drive 4 miles away to another chick filet. Iwon't ever patronize this chickfilet again! I hope this isn't the service that one would encounter at the other stores. Truly,a poor manager! Read more
Left the kids meal off. He cried when he realized he didn't have his food. Also, no receipt was given. The manager was not... professional. He also kept talking about the situation to his employees; as though I did something wrong. I got caught in 5:00pm traffic. These clowns don't care!!!!! Read more
Food was good. Asked for Honey Mustard sauce and got Honey Roasted BBQ sauce, wife was not happy about that. It is definitely... not the same as Honey Mustard sauce. On a side note all employees very super nice. Read more
Not as good as normal. My food was Not hot and fries tasted greasy. Reheated chicken from yesterday...This is NOT fresh...... Unlike you all. Will have to try the new one. Customer service was a little different as well Read more
I got here before the big lunch crowd and the service was quick. Food was prepared completely and up to usual standard. This new... location is actually an old one moved from Parklane due to crime and competition with other franchises. Read more
I came to chick fi the last night and got home, and my order was messed up. I ordered a Cobb salad with lite balsamic dressing.... I got home. I had Italian sauce and a market salad. I called back and spoke to manager Sam. I explained to him that I asked thegirl before driving off was my order correct because I saw a side salad in my bag. She assured me it was the correct order. Samthen apologized and said if I came back, he would give me the proper salad. I explained I wasn't coming back and asked whetherit could be delivered. He advice it could not be. I then explained my frustration with being pregnant and having cravings forprecisely what I wanted. I asked for the inconvenience. Could I be refunded for my entire order of 26.76 because I expect thisfrom McDonald's, not chick fil? He assured me that I could get a refund for the whole order, not the messed-up items. I evenasked what if you were not there. He started right Sam on the ticket, and they will refund you the 26.00. I arrived today, andSam, along with the entire staff, stated it wasn't possible. Sam looked me straight in the face and said he didn't tell me that.I will never eat from here again. This is not the first time my order was incorrect, but if Sam is going to lie to customers, heshouldn't be a manager here. If he couldn't replace the entire order, he should have never agreed and just told me it wasn'tpossible. I have never been so mad in my life. I'm pregnant, and I don't need any stress to harm my baby. I got upset and raisedmy voice. This is no stress a pregnant woman should experience. I will be calling corporate today. Read more
Had a great experience here Black Friday morning !!!! Service was great and the food was on point! Hot and fresh. Loved it !!