Reviews for Bojangles' in Columbia, SC
Such good service and polite, friendly employees! Excellent for a fast breakfast since the drive thru line is always shorter and... faster than the Starbucks line next door. Read more
Over all food was good but they didn't give me what I ordered at all and when I asked for my correct change back they still... didn't give me all of my money back ... so I will not be back for a while Read more
Had only chicken tenders available. Got our order completely wrong. We were parked and had to wait.
Staff was extremely friendly. I ordered close to closing time and they still were friendly and fast. Thank you!
Something is always missing they are rude and also had hair in the food.
FAST FAST FAST food was hot and order was correct all in all great buisness beside the customer in front of me received her food... and sat in the driveway until i blew my horn.Drive through lady was very friendly and apologized for the customer. Read more
So visited this location today 7-9-2022 . The manager ( Jarrod or Jarrett wasn't very forthcoming) blatantly misrepresented the... truth. While the order itself was not complicated and not a outrageous request, I asked for a Bo Chicken sandwich on a plainbiscuit. I have in fact ordered this very thing at this location previously and they have only been open a month or so. He thentold me there was no way they could accommodate this request even though I stated clearly if there was an upcharge I was finewith it. He then restated in an agitated tone that they Can't do this under any circumstance. I said ok I will take my businesselsewhere. He responded with " OK" not that I was surprised. So I then traveled approximately one mile to yet another Bojangleswalked in and made the same request. The staff made it right away and with no upcharge or denials. I then inquired if this wasnot something they are not " allowed " or capable of offering the customer. The manager ( didn't get her name) said it was asimple substitution and that it should not be an issue at any of their locations. I thanked them and left. I have the receiptthat I did in fact get exactly what I ordered the way I requested so I am very disappointed with the manager at the Spears Creeklocation for either lying or being flat out unwilling to honor such a simple request that is obviously within their ability. Ididn't ask for them to make me sushi at the chicken fast food place. I simply asked the bun be replaced with a biscuit and wasgiven a false and honestly rude response and ultimately I believe they would benefit from further training. This is the sadresult of a labor shortage as people have very little idea of customer service. I know there are many unreasonable requests theyreceive I'm sure, this was not one and I had gotten that exact item at this exact location in the past. In fact the femalemanager showed the staff at this location how to ring it up when I was there before and she was Read more
I never write reviews but this Bojangles is horrible. I?ve been to this location multiple times but this is the last. The staff... is not polite at all and I have had multiple orders that were wrong. Read more