Reviews for Auntie Anne's in Columbia, SC
Agree with the other reviews. Ordered 5 pretzels got 1 and was hard, cold and had no cinnamon
Definitely not the same pretzels. I ordered the cinnamon sugar nuggets and the corn dog bites. For $13 I should have left them... there the pretzel is not as good and of course the serving is less. But the location next to Build a Bear is always busy. Read more
On 2 different occasions while shopping in the mall we attempted to purchase pretzels.The final attempt was on Thursday June 23... at 6:30 pm we were advised that they weren't making anymore pretzels because they close at 7pm, and our only options were thedried looking pretzels & churros that have been sitting there for some time. Read more
Their bread for pretzel bites were doughy. I also ordered 2 corn dog bites and only recieved one. Didn't notice until we were at... the theater. Was upsetting to 2 of my kids cause they had to share. That was what they wanted for dinner. But we had to driveall over Columbia at 10 pm to find a restaurant that was still open. We do not live in Columbia so it was not easy to do atall. Couldn't even get the money back for the corn dog bites we did not even get causecwe went home that night. Wasn't goingback to Columbia anytime soon. Read more
The store in a suite is a ripoff. They rushed us and when we ordered a regular pretzel and a drink they didn't tell us if... ordered a dip it would be $3 less. Also when they gave me cup of pretzel bites and I asked why I didn't get my regular pretzelhe said this how we do these now. Read more
customer service was good, but someone doesn't know how to make the pretzels, it was a lot larger than usual, but very doughy... inside and flavor was off. I usually love their pretzels Read more
Went to get pretzel bites, total of FIVE employees in the pretzel area and one girl at the Cinnabon cash register. Stood at the... counter for at least 15 minutes waiting to get my pretzel bites (they already had some made so it isn?t like i was having towait on them to be done). At least 4 people in line behind us and it wasn?t until someone started asking why they weren?tserving me that they decided to get me my pretzel bites. AWESOME service, wont be back???? Only reason they got 2 stars isbecause my pretzel bites were good. No wonder the line is always backed up, they ignore their customers! ???? Read more
Very poor customer service and rude workers! Why have an area for pick up but ignore the customers standing there!? This is not... the first time this has happened! Will not order from them again. Read more