Reviews for The Cheesecake Factory in Columbia, MD
I think I may have gone to this Cheesecake Factory for the last time. Yikes. Just left a happy hour. The calamari was literally... half the normal happy hour portion and the fried exterior slipped off of the calamari and ended up being left behind. Does NOTtaste how it used to. The shrimp was cheap tasting. Everything else was good but portions are smaller yet prices are higher. Theservice was good, fast. Everyone that works there does a good job. Also, the cheesecakes are MUCH more expensive and the slicesare smaller. Today?s visit didn?t seem worth it. Could have eaten at home. I took a picture of the food immediately after itcame out, untouched. The calamari came out just as pictured, bunched up to the corner of the plate. Read more
I have finally eaten here for the LAST TIME. While the decor is beautiful and the cheesecakes are great, the service is sluggish... and food is always swimming in grease. I am always stuck with a waiter who has no zest or energy...hardly a smile...and is justlazy overall. The younger workers truly need better training, specifically! DON'T ORDER NACHOS unless you enjoy eating soggytortillas swimming in grease! I ordered the cucumber lemonade, saw something floating in it, and after requesting another, thewaiter tried to explain what the floating thing was. No sir! Bad service. If you have all day to wait, enjoy greasy oily foodwith little salt, and don't mind a waiter with low energy, go here. There are only a few servers who care about what they do.The hostesses could also be more upbeat and friendly. Busy or not, a restaurant should run with better communication witheveryone...from the front desk to the dining areas. Read more
Service was extremely slow ???? and the food was okay , I don?t recall the pasta my wife had but the noodles were dry. Even our... waiter pointed it out. Also I had a Italian trio and the chicken had a weird seafood taste. Not sure if they simply used thesame grease my order had no seafood included !! But The staff was very kind. I appreciate the honesty I received from ourwaiter. His name was lane. Read more
Dec 29 2021, this place has gone downhill. I think they are suffering from extreme staff rollover. Table bread and butter were... great (pic). I also enjoyed Cuban sandwich (pic). It was long and skinny, very tasty but a little small. However, we had extremeissues with everything else. Our entrees came out before our appetizer. I then very clearly instructed the food runner to justnot bring the app. and take it off the bill. He brought the app anyway. Annoyed, I told him to take it away. But the worst ofthe experience was my vegetarian wife's burger. They made the burger with cheese and some sauce that had pickles in it, despitethose requested to be removed. Take a look at the pic of what they brought after speaking to the manager to correct theorder. They simply scraped the non-vegan cheese off the burger and put it on a bare plate with mayo. You can't just scrape thecheese off! And what happened to the lettuce, tomato, onion that are supposed to be there? Two stars instead of one only becauseI've had good experiences here before the pandemic. Read more
Food proportions are large to make up for the lack of flavor. Like cafeteria food, but worse because I pay more for this... food. Red velvet cheesecake was sickeningly sweet and made me feel unwell from the high level of sweetness. Slow service, foodtook 35 minutes to arrive. Would not return. Read more
First time in this Columbia location. Love the food, server we had was great- forgot his name though. Nice ambiance, clean... bathrooms. Cheesecake we ordered to go was delicious. Read more
My server was great! I had a good time. My Salmon was just as I like it, crispy on the sides and moist in the inside. The only... complain I have is that they don?t cut the broccoli ???? , it?s just a huge broccoli stem (it was seasoned deliciously) but,nonetheless, they still deserve a 5 stars! Highly recommend. Read more
First of all, my server Rashida was fantastic!! We never had to wait for anything. The food was great and besides the floor... being slippery everything else was top notch. We even spoke to the manager about her. Thanks again Rashida and cheesecakefactory in Columbia Maryland for a great experience. Will do again!! Read more