Reviews for Starbucks in Colorado Springs, CO
This Starbucks cares more about their drive through and how fast they can get people through the line than they do about people... who actually come in to order a drink and sit down to enjoy their coffee. It?s sad because I enjoy their iced coffee. Now I goto the grocery store and buy their iced coffee for half the price. Read more
Staff was friendly and the drive thru line moved decently well. Chai latte was good, as usual. The iced Apple Crisp Oatmilk... Macchiato was awful. It has a strong chemical taste, and I found no enjoyment in it whatsoever. I desperately wanted to like it,as it sounds and looks delicious (in the stock photo). I tried stirring, since there?s a thick layer that just sits at thebottom. I don?t know if it was made improperly or if that?s just how it is, but I was so sad to spend money on a drink that mademe gag with every taste. Rarely do I find something to be unpleasant, but this was definitely unpleasant. Read more
Ordered an Oat Milk Late for delivery - food was cold, my drink did not have any of the extras that I requested online and paid... for including the sweet cream. There was no ice at all and my drink wasn?t cold. Photo was taken after maybe 5 minutes or lessof me opening the delivery bag and taking it out. Read more
Best Starbucks in Colorado!!! The food is always hot and delicious and my drinks are always full of flavor!! The customer... service is above and beyond making sure your taken care of and happy! Thank you all for making my experience amazing! You alldeserve a raise ???? Read more
I go to this starbucks daily i went today ordered a mango dragon fruit refresher and got a cup of barley flavored water after... asking them to make sure it?s not watered down. i got to the window and the cashier told me i don?t know what to tell you iwatched them make it didn?t offer to remake it at all. after talking to the manager they didn?t offer to remake it either. Read more
This particular location, Hancock and Academy has the best staff! I am a everyday early morning visitor and this location has 2... ladies there that work mornings that are just absolutely wonderful! They know my order as soon as I start talking (drivethrough). They are always happy and always very kind. I start my day great after visiting them and getting my coffee! I once inawhile visit in the afternoon or evening and actually did yesterday to find out the evening staff are also very wonderful! Thereis a younger gentleman that was working Drive-through and had the most addictive smile and super awesome personality, I was verypleased with my evening visit. I was with my grandson(4) and he asked if he could have a small cup of whippingcream.....(normally a pup cup I believe) but what kiddo doesn't love a big squeeze of whip cream also!!! Made his entireevening. We left in a great and silly mood with whip cream all over my grandbabies face! Lol I absolutely love this location'sstaffing choices, whoever does the hiring, has a great sense of people and their personalities! One of my favorite places to go,always greeted with a smile and always leave with a smile. Thank you to all the staff at the Hancock and Academy location. ???? Read more
Usually y?all are my favorite Starbucks. I order there nearly daily. But recently it?s been one bad experience after another. I... pay extra for whatever I add and order it online to avoid confusion and pick up a half made drink almost daily now. Today Iwalked in and was not even spoke to by anyone I ordered a caramel crunch frapp and it?s mostly warm SO GROSS! I got egg whitebites that were cooked and thrown into the bag with no container for them at all just stuck to the bag wet and gross for over$12. I will definitely not be back anymore. Read more
By far the best Starbucks, owing 100% to the OUTSTANDING performance of the employees. Saturday morning at 830am was bonkers... busy, I?d ordered a traveler via mobile app and almost to the exact minute it was supposed to be ready they had it done?I wasearly and got to watch them for a good 10 minutes and the speed and professionalism of every single employee was truly a sightto see, I have worked in retail for 20+ years and you know when you see a good team that works together and this team is one ofthe best so I had to come and say so! Read more