Reviews for Papa Murphy's | Take 'N' Bake Pizza in Colorado Springs, CO
Papa Murphys is awesome, not this location though. Ordered pizza online just before 6:30 pm. Said it would be ready at 7, I show... up at 7:10 and it?s not even started yet. I?ve never seen people move so slow, was told it would take 5 minutes to make, it took15. Didn?t get my pizza til 7:25. I don?t understand how assembling a pizza, not even cooking it, can take almost an hour fromstart to finish. At least the pizza was made right though. Read more
Staff member seemed uncertain about how to enter my custom order and did not know how to redeem my reward. A second staff member... was unable to assist with the redemption, even after asking manager for her security code. The manager came out to complete mytransaction, but did not apply my reward. After I looked at the receipt and questioned the omission, the manager said, ?Sorry,?honey?, it?s too late. I can?t do anything about it.? Poor, unprofessional customer skills. Poor training. Read more
Used to be a place i really enjoyed. Was craving pizza so i ordered picked up my order & went home. Got home and my order was... completely wrong. The business was closed for the nite so i called the nxt day & was told...there wasnt manager there so itcouldnt be handled. Very unprofessional. BTW NO one from Management never responded neither did anyone from the Corporate officeregarding my issue ????. I did call a different store to see if I could reach someone who cares about the establishment. Thestore I called was on Dublin in Colorado Springs, while the gentleman I spoke with did apologize which was nice. He alsoreiterated that there has been many complaints regarding that particular store(Academy Blvd). I couldn't help but giggle at hissolution....to just go his store. Which would be great but it is 20 mins further. Not very convenient but at least he tried. Lol Read more
This location charges $12 for $10 Tuesday pizzas- No other location does this. Employees were working hard, but they were... swamped with orders, and clearly needed at least a couple more people to handle them. I waiting 30 minutes for my pizzas. I?llbe using the Circle Drive location from now on, where they?ll honor the advertised prices and offer quick service. Read more
I have gone to this location for 7 years. But in the last year it has not been the same. It changed owners a few times with in 2... years or so. This most recent owner as of right now has not only stopped doing $10 Tuesday and charges $12 in stead, but hasalso cut the topping amount in what seams to be in half and not mention that when you payed more but are getting even less thenexpected. Yes, I know the cost of everything is going up and everyone is raising prices. But non of the other near by locationshave cut their toppings this much. It doesn't seem right to raise the price and lower the toppings. If you have to, just do oneor the other not both. I live 4 minutes from this location and have been so disappointed every time in the last few months thatI now drive 15 minutes to the constitution location instead. Read more
Learn how to take a darn order and make the pizza the right way. We ordered 5 pizzas. The chick at the counter was confused when... we asked for each pizza with 2 toppings. She kept asking if we wanted one pizza with one topping, and a second pizza with thesecond topping... are you serious? How complicated is it when someone asks for 2 pizzas with 2 toppings? Needless to say aftergoing back and forth for a few. We come home to find that one of our pizzas was missing the Canadian bacon. She made the pizzawith only green peppers. Why on earth is it so hard to listen to someone give an order and understand what they're saying whenthey're all 2 topping pizzas!? So of course we have to drive back to fix their mistake. I'm blown away by how incompetent somepeople are with things that are so simple to understand. Read more
Love this location. Very close to my house. Always get a good amount of toppings. Usually order on their Special prices days.... Tuesday ($10)and Friday ($5). Toppings are quite fresh. I recommend trying the zucchini slices on your pizza. Have never had towait. I usually order for pickup on their app. But have also had 3rd party delivery but that one came from a different location.Friendly employees. Clean inside. Read more
Terrible service. Waited 45 mins for them to make 1 pizza. Ordered online and got there after the 30 min eta. Watched people... come in after me (and place a fresh order) and leave before me for 25 mins. I asked twice about the pizza and I believe theykept putting it to the back of the orders because of it. The guy making the pizzas kept staring at me and my child, he probablygot off on making us wait. Never going back!!!!!! Read more