Reviews for Cold Stone Creamery in Colorado Springs, CO
I?ve been in here twice and both times the store SMELLS. It stinks like sour pungent water. The bathroom was filthy both times... and one of the times I threw the whole ice cream away after one bite because I tasted rancid (cake batter flavor) would notrecommend coming here Read more
The first thing I noticed upon walking in was how crowded and messy the store was. Thankfully, I did an online order/pick-up, so... my experience was fairly quick and painless. The ice cream selection is somewhat slim, but there are plenty of toppings to makeup for that shortcoming and it ends up tasting pretty good. The place could definitely use a facelift and/or some elbow-grease,but I wouldn't say it was the worst. The teens working there may need some adult supervision. Read more
I tried the new silk ice cream and adding toppings to basically have a rocky road. It was not the greatest but at least it... didn't upset my stomach. Read more
The ice cream is the consistency of soft serve. There were many left out of the freezers melting on the counter and then were... poured on top of the full (also already thawed to almost melted) ones in the freezer. It was so unappetizing. Read more
Stopped in after a movie with the kids and the place smelled really off, not clean. The ice cream was not very good and was a... mess to eat because it was super melted after they did the mix ins. We ended up throwing our ice cream away about half waythrough...which I'm pretty sure has never happened. Read more
Honestly the worst experience I've ever had at any cold stone in my life. not sure why they both employees need to hang out in... the back of the store. one person should be up front cleaning and greeting customers. but when we got there both employees cameout after wed already been inside for almost a minute. and as we were walking towards the door they were both gone to the backbefore we even got half way to the door. The girl working that took care of my lady did good. Her coworker the boy who failedto take care of me was horrible. I had to repeat what ice cream I wanted 3 times . Then had to repeat what size I wantedseveral times and he still didn't get it right. More than likely he didn't get it right because he had his air pods in . On topof already being irritated that he got everything wrong. It was the most skimpy ice cream I've ever received from coldstone. pictures to prove my point. my lady got the chocolate ice cream. it was full and great. i got the ice cream with gummybears. which the ice cream and the topping was skimpy. i hope the owner or management takes time to fix these issues. i have todrive over 30minutes out of my way to come here and am very disappointed. Read more
The girls that were working today were extremely nice and helpful, great service.
So I went in today, and ordered just a strawberry banana smoothie. I had to repeat size, and what it was 3 to 4 times. I then... got drink and it was so filled with huge chunks of ice I couldn't even drink through straw. So for price of it I definitelydidn't get even 1/10 of what I paid for. Read more