Reviews for Great American Cookies in Colonial Heights, VA
Customer service was very good. The person helping me was very kind. The cookie cake I ordered turned out great, no issues. I... just wish the frosting tasted a little better but overall it was tasty. Read more
Gorgeous and accurately made Birthday cookies! The pecan supreme cookies are super popular and always sold out because they are... so good! Read more
You guys made my stepsons 13th birthday definitely memorable with the cookie cake. You guys did amazing from customer service... all the way to picking up the cookie cake. 10ouf of 10recceomended ?????????? Read more
Old cookies , poor attitude & quality of cookies have definitely diminished! Wouldn?t spend another penny here !
You guys are Awesome... the American Flag cookie cake I ordered last weekend for my son (Semper Fi ) was sooooo perfect and he... loved it. Your team are fantastic and so nice ... Thank you for such a wonderful and tasty cookie cake... You guys Rock.... GodBless you ???????????? Read more
We ordered a cookie cake. We showed up a few minutes early and the baker was very friendly and finished our cake as we waited.... The cake turned out great !! A big THANK YOU TO THE BAKER, she did an amazing job. Read more
Hairs in cake. January 2016, hairs sanwiched in between icing and cookie cake. Meaning they were there before cake was... decorated. Called management, lodged complaint, told to expect call from owner. It's been 2 weeks and I have not heard back. Iwould not recommend the Great American Cookie in Southpark Mall, Colonial Heights VA. Read more
Ordered my daughter's graduation cake from here at her request. We designed it in the store and it came out so perfect! The... woman who helped us was very sweet and accommodating and decorated it beautifully! Tasted great too and the icing isn't overlysweet. Read more