Reviews for The HoneyBaked Ham Co. in Colma, CA
The lady seemed liked I was bothering her from her duties when I ordered my sandwich. I've been in customer service for almost... 30 years so I can pickup the cues and clues. PERCEPTION IS EVERYTHING in a business. Normally the Young ladies that helped meout in previous visits we're very friendly. I've never seen this lady before at this location... Other than that, HoneyBaked Hamhas very good quality food which I would rate five stars. Read more
Fantastic, There is nothing taster than a Virginia ham.. Since we are west coast the honey ham store is the next best thing..try... it you'll like it..YUM.. Read more
They have to find a better way to serve people during the holidays, it's a way too long of a wait even if it reserved... previously. Too expensive and no in store coupons. Read more
Came here to pick up Honey Baked Ham. Line was very long but it went by really fast. Got here at 1:42 and got out 2:12. Staff... were friendly and courteous despite the busy rush. Very organized and clean! Read more
Always come here to pick up a half ham for thanksgiving. Best ham out there, make sure to check for coupons before puchasing!... They always have them on their website, and I was able to save $7. Read more
Went here 2 days before Thanksgiving. Line was really long. I was in line for almost 1 hour . I bought a 10lbs honey baked ham.... And turkey smoked. Ham was good. And turkey was good for sandwich. I spent $88.00 Read more
I love this place but I don't understand the inability to keep Ham Salad. One lovely person said she'd make it for me which is... awesome! But other times I've come in, or called as I was asked to do and was told that there wasn't any. On Tuesday was toldthere wouldn't be any until Friday (????). This is a menu item. Why so many days without? Especially since it's made on site.Don't get that one. Left my info for a call when some was made, which I did receive but was dealing with a major problem at workand asked to call back when I had the opportunity. I was given a "you can't take 2 seconds to tell me what you want?" Really????SMH Food excellent, service depends on who you're working with. Only reason for the lower stars. Service not consistent. Read more
When I went to pick up a ham, I had had a reservation for a specific size which wasn?t available. When I asked to talk to the... manager, she was very aggressive and her tone was honestly just disrespectful and I felt disgusted by the way I was treatedthere, especially by the manager. She told me I basically had to take it or leave it?. I will never come back to this locationever again and hope that they are able to work on their customer service!! As someone who has worked in customer service foryears, I found the behavior I encountered there just utterly unacceptable. I ended up just taking the size available regardlessof my RESERVATION and left. Will not be coming back to this store. Read more