Reviews for Domino's Pizza in Collinsville, IL
I've been waiting more than an hour for my pizza to be delivered the tracker is saying they haven't even begun baking it. this... is ridiculous Read more
Waited 45 min for pizza. Delivered cold. Called store they could send another pizza in an hour!!! Or I can call for another... order and get coupon...really would like my money back Read more
Terrible. My wife and I moved into a new build over a year ago, and it's still not showing up in their delivery system. We are... ~1 mile away from the store. Anytime we want delivery, we have to call, which goes to their "corporate line" first, and theyjust repeat the same nonsense the website does (not being in their delivery system). Finally they'll transfer me to the actualstore after I explain the situation, where the deals aren't available so I end up getting charged more because their system iswhack. Last delivery I received was the final straw. Ordered a pizza more than an hour before the store closed, didn't show upat my house until 10-15 minutes after the store closed. Again... I'm about 1 mile from the store. The driver was nice, but thepizza was ice cold, the sauce was horrible, I asked for extra cheese and there was less than regular cheese on it, and it justoverall tasted nasty. Done with this place, other pizza places 2-3x further out deliver here without having to bounce aroundtheir phone gauntlet for 15 minutes to ultimately get an overpriced cold pizza. Read more
The food arrived on time however the delivery driver Isaiah was verbally rude and rushed upon arrival. Rudely and verbally ... refused to take the tip when offered. the online ordering system charged me 12.00 more due to clicking wrong coupon whenordering and it would not go back to previous order special causing rise in price. i called the store and Management would nottry to help correct the issue and tried to find any way to say no and not even find a mid way point with the issue with my 70.00order. Read more
In an age of understaffed restaurants, this store has never missed a beat. Excellent food, fast! Kudos to all who have to work... harder to provide fast delicious food! Read more
All four pizza were very good. They got hit with several orders and it cased our order to run late. Had to wait another 20... minutes after driving 20 minutes to get there. All of the staff was working hard to get it done. We ordered online, just notsure how all of that works. Hopefully the staff knows why and they could correct the problem before we order again. Read more
They?re not running a business, they?re running a circus. They claimed to deliver my order online but when I step outside... nothing is there. The manager talked over me when I called to report the incident and refused to listen anything I had to sayCortez should not be a manager. This location needs to go out of business. I have never been so disrespected in my life. Thequality of food sucks as expected by this point. Read more
I ordered a pizza and I got extra ingredients lucked out I liked the extra ingredients but I didn't want them