Reviews for The Wing Guru in Collierville, TN
I picked up an order of 60 wings on my husband's birthday 30 regular hot and 30 honey gold. The 30 Hot were so salty we could... barely eat them We ate the honey gold and I reported the problem to wing guru on poplar in collierville through an employee lefta name and number told her the problem she said she would contact a manager but I have till yet her anything back offered toeven bring some of the wings back The following day because they had closed by that time we had them that night!???? I didn'teven get any kind of response from anyoneI will probably not purchase there anymore. I did not really expect a replacement buta phone call with an apology would have been nice! Read more
Came in to pick up an order that was already placed online. When I get there they tell me it will be just a little bit longer... maybe about 8 minutes. 20 minutes later I asked the lady if she can tell me about how much longer that it will be and she said Iapologize we only have one person in the kitchen right now but it shouldn't be too much longer. She then finds out that they areout of party wings which is what my order consisted of only. She then proceeds to tell me it will be about another 20 minutes. Igot up and walked out because this is very unprofessional to have someone wait what would have been almost an hour for somethingthat should have been ahead of the other people's orders as far as the time it was placed. So not only was I sitting there forthe first 20 minutes without anyone checking on my order and being told that it was almost ready but truly it was not even beingworked on while several people kept getting their orders and leaving. When somebody comes in to pick up an order you shouldcheck the status of the order so that you can give an accurate wait time rather than having them just waiting while nothing isbeing prepared for them. Read more
Some of the best wings in the Memphis area. I love the variety of flavors and you don't have to tell them to cook hard. Wings... done perfectly. Little pricey but worth it. Stopped back here again this week and it has been several months. No decline onthe quality of the food and the friendly great service. I'm actually upgrading my star rating to a 5 star. Read more
First and last time buying wings from this place soon as I broke it apart bloody not one but all 5 of of them. please take pride... in your job and stop all the playing. 6/28/2022 Read more
I ordered Triple J and Nashville Hot wings. Both were over cooked almost to be burnt. Nashville Hot was not at all hot, was very... oily and no taste at all. Triple J was a little burnt but sauce was delicious. I will never buy Nashville Hot wings again. Ihad wings from them before and they were good but today was not the best of the experience. Read more
What a shame, I asked my kids what the best wing place in Collierville was, they responded ?the wing guru, but be prepared for... the worst customer service in your life!? They were right, the 2 females had their backs turned to me in deep conversations. Thecook finally asked if they were going to wait on me. It was made very clear that I was bothering them and the sooner I got outthe better. I tipped zero, since Covid I?ve been a 25% tipper but that was just low class disrespect. We will never be back. Sadstate of affairs. Hope they close up soon so somebody decent can move in. Read more
I debated writing a review, but here it goes. I have been to this location at least 5 times and each time is a different... experience. First time wings tasted as if they were taken out of the freezer second time hot and delicious. I even waited forthis location to get the kinks out, but they just haven't! Superbowl Sunday ordered wings in advance and you must pay by the wayup front, wings terrible! Spoke with the manager got a redo good. Last Saturday wings horrible no sauce no seasoning and for$50 I can't anymore. Consistency is key. I would suggest DO NOT call ahead and order they tell you 25 minutes, but when you getthere your order is cold. Go in and wait ! Good luck Wing Guru. Read more
First time here since they opened?WOW!! Best I?ve had in years! Got 20 wings, 10 dry 10 wet? Management threw in a large fry as... a bonus! Staff was great. Will be back very soon? Read more