Reviews for Lennys Grill & Subs in Collierville, TN
I have to brag on this location. Everytime I eat here everything is perfect. My personal favorite is the farmhouse salad which... is a chef salad on steroids. This store gets my requests and modifications right everytime and they're quick so you're notwaiting long at all for your food once you place your order. They always double check my order to make sure everything iscorrect as well. Read more
I got a meatball sandwich hot and it was very good. Pretty heavy on the cheese so maybe ask for less if you don?t like a ton.... Service was fast and nice. Read more
I come here quite often during my lunch break. I?ve had a bad experience before. I got a salad that had all wilted lettuce and... it had a pungent odor coming from it within less than 15 minutes. However, I wanted to give them another chance since it?s closeto my job. Today, I used online ordering, as usual. When I got back to work to eat my sandwich, I noticed it was missing half ofthe ingredients and the lettuce was wilted:( I?m really upset because I?ve wasted my money here once again. Overall, not fresh,disgusting, and disappointing. If you can, just bypass this place. Read more
the Lennys behind Chick-fil-A in Collierville was a hot mess tonight. Both of my sandwiches were wrong and I mean way off. I... ordered a Turkey Sub but got a meatball sandwich, somehow got a Philly cheese sandwich after ordering something else. The guy atthe register didn?t speak a word of English so I talked to the young lady who was making my turkey club to go over my toppingsbc they were all wrong on My receipt and still got the whole order wrong. Ugh ???? I knew I should have checked the bag before Ileft. I?m not sure If I?ll return or not. The gentlemen taking orders had no idea what he was doing and couldn?t understandEnglish. Totally chaos and it wasn?t busy at 7:30pm. Read more
Pay attention to the reviews from the last year or so. The quality of food and degree of customer service have declined... significantly. The staff are the rudest ones I have encountered in quite a while. For example, I asked a question about asandwich, the cashier just stared at me. When I asked again, she pointed at the menu board while maintaining a blank stare. Thefood is just adequate. I have no plans to return to the Collierville location. Read more
The bread was hard. They told us we couldn?t get a hot sandwich because they had too many phone orders. The large cup is smaller... than other locations. The door to the men?s room is too small for the frame so be careful. Read more
My daughter wanted Lennys today so we decided to head to the one nearest us, which was this Collierville location. Attempted to... order online but the app stated they weren't accepting orders at the time. No worries, I decided to go in. I always speak andsay hello when I arrive somewhere, the staff didn't acknowledge it. As I was giving the cashier my order she seemed frustrated.I asked if it had been a long day, she responded with a slight nod of yes. That explained the lack of response I received when Icame in. The food was Ok, I will most likely pass this location up the next time the family wants Lennys as I usually have apretty good experience. My daughter wanted olives on her philly cheese steak, she was surprised by the overwhelming amount ofolives she received . My Buffalo chicken philly sandwhich was Buffalo sauceless. I assumed this was the management team orfranchise owners on staff today, just an assumption though. I realize now I probably should have picked another location orplace once the app stated they weren't accepting orders, they needed a break. Read more
Food was great but today the manager / owner was yelling at employees and that was very unsettling. Please treat your employees... respectfully Read more