Reviews for Jimmy John's in College Station, TX
Great sandwiches as always and super fast and friendly delivery but good luck if you have a question. Aggressiveness and... rudeness to regular and loyal customers will make for one less customer. I ordered through the app and it was my card was notworking after a few tries i just had to chose the cash option. Two minutes after order was placed I got a notification that thecharge went through. Because I ordered for my whole office (which I normally do on a monthly basis) it was almost a 70 dollarorder. So I called to see if it was indeed charged or if I still needed to pay for it in cash. The employee who answered atfirst was kind but I couldn?t really understand him because he was so soft spoken, so he offered to pass me off to his managersince he said he was standing right next to him. I said ok and immediately I regretted it. He rudely stated we have not receivedpayment you need to pay it. I said understood that but I was just checking because I incurred a charge. He was like well wedon?t have a charge on our end so you need to pay it. I asked him if he was having a bad day, explained that I was plainlyasking a question and he didn?t need to be so aggressive and rude. I wished him a better day and hung up. Matthew (the manager)is not someone who should interacting with customers if Jimmy John?s wants to stay successful. His employees should not followby his example! Please do better! Read more
I just placed an order and gave specific instructions and they left it in a classroom. I missed my lunch And was charged And I... gave a tip! They could?ve called, but no call? how disappointed?. Read more
ERIC IS THE MAN! Thank you so much for being patient with me on my huge order. I cannot tell you how much I appreciate the... customer service. I have always admired Jimmy John's for hiring friendly staff, but this one puts the cherry on top! Thank you,Jimmy John's on University, for being personable and friendly. Read more
Very good and fresh. I got the Hunter Club with roast beef and cheese. And they were not super busy on a Sunday after church.... Great customer service. Read more
Order that I ended up placing was correct and everything tasted fine; however, I asked a question about something I wanted to... order twice at the speaker and the employee kept just repeating my order so I gave up. A little unhappy about that but was readyto forgive until I was further disappointed by how poor the customer service was at the window. I don't remember the name of theemployee but he was bearded guy with glasses. He opened the window, said the price loud enough and in a tone that it honestlycaught me off guard, took my card, then handed everything back with a "here's your card." Now I can understand being tired, I'veworked fast food, but I don't agree with how this employee was letting his attitude show. 4 stars for speed and accuracy, 1 stardown for the one employee. Read more
Even when I am irritated jimmy johns delivers. I tried them once in Lubbock and told myself I would never order them again I... tried them once in college Station and I have gone back to them weekly great Jimmy John's love it. Five stars. Read more
Great fresh sandwich fast service. Only issue is that sometimes they don?t listen carefully and instead of veggie sandwich give... you away meat sandwich. May need a bit attentive while taking orders. Read more
Probably the best JJ I've been to. Awesome super friendly and funny staff. Very clean inside