Reviews for Pizza Hut in Coleman, TX
Didn't have the sodas I ordered, pizza was not fully cooked middle was so mushy that it fell apart when I tried to get a slice,... wings were cold, only got half of my double order of bread sticks. I want my money back this entire order was garbage Read more
Ok twice now ive ordered at 9: 30 and 9:40 and both times i have received a phone call from them saying they were closed. I tell... them your website saids yall are open tell 10 and they tell me oh well it just needs to be updated we will fix that. So i guessthey want to lose business from the local people. Guess the owner likes of this pizza hut likes losing money from payingcustomers. Read more
I have lived in Coleman for about 2 years now. When I first moved here the manager that was in charge had the most exceptional... customer service skills I have seen in my life. Went above and beyond when my order came back messed up. Now 2 years later notsure if he still works here the service has gone down and it just seems to get worse. I love pizza hut I just think that theemployees would try even harder to bring back the customer instead of treating us as the average customer. We are what makingyour business the oeople Coleman. Remember that your not just selling pizza your selling an experience . Read more
I?ve never complained about a restaurant before, but calling to order a pizza at 9:15 when you?re open until 10 and being told... that they?re done making pizza for the night is ridiculous. 0 stars wouldn?t be low enough. Read more
Me and hubby ordered chicken Milano it only had bout 4 pieces of chicken in it and the rest noodles and rhy gave us some bread... sticks thy didn't even use the pizza cutter if thts what thy use to cut the bread sticks we had to tear apart the bread sticks. Thy have gone lazy. Wasn't to pleased with our order thy can do better. But thy probably won't cause thy don't care. Thyprobably won't be in business for long if they keep it up . Pretty sorry service. Don't know how thy are still in business Read more
Ordered a thin crust pepperoni pizza with extra sauce got the pizza home and it was over cooked hard and dry. Picked it up at... 7:30 got home called at 7:56 to let them know they told me to bring it back so I did and then told me it wasn?t over cooked andwhat do I expect for a hour old pizza. Got there about 8:07 which wasn?t even an hour. Notable customer service and will not beordering pizza here again. I have never had this bad of service or that poor of pizza from any Pizza Hut ever. Read more
Men?s restroom was dirty, without soap or paper towels. We ordered/paid in 2 hours in advance for a pickup and had to wait 10... minutes at the register because the cash register didn?t have appropriate change (dollar bills and quarters) for two customersahead of us, manager went to get money bag from safe to still inform cashier there were no dollars or quarters. Cashier grabbeda wallet from another employee to try and break change. This same cashier was going back and forth from handling cash/personalwallet and touching food without washing her hands. This woman was an older blonde. When we walked up to the cash register wewere not immediately greeted because she was busy handling cash in an employees personal wallet. When we opened our pizza therewas a slice upside down where they had thrown it in the box carelessly. I witnessed this same blonde woman handling other pizzasthis way. When we received our food there was a large line of people that had formed behind us as well. Aside from the negativethe pizza did taste great. Read more
Redeemed a birthday cinastick that was very yummy thank you