Reviews for Baskin-Robbins in Coeur d'Alene, ID
We came here on a Saturday at 8:30 pm and they were closed. They advertise that they close at 10 pm. Please update your store... hours or put on the door that you?re closing up early. I didn?t see a sign that they updated their summer hours. Read more
The staff was really nice; however, they wouldn't honour gift certificates that didn't have an expiration date. They're old and... I got them here but I moved to a town that didn't have a Baskin Robbins so I didn't have an opportunity to use them. Read more
Someone should give these girls a lesson in customer service. I don't know if their parents are making them work and they Hate... it but particularly the girl with blue in her hair. I tipped her 40% and told her I hope that makes your day better. She was madthat I wanted a kids cone because I can't handle that much ice cream and asked me twice what I wanted while my mouth was full ofthe one sample I got. Ps my partner ordered a big cone. So I'm not quite sure why that ticked her off so bad that I wanted akids cone so I didn't waste a bunch of ice cream ???? Read more
Went in patiently waited for our order to be taken they didn't make eye contact with us then another couple came in and they... proceeded to take there order as we were standing in line waiting for them to even look at us.... Read more
If I could I would not give them a single star. My husband and I went into get a scoop of ice cream. The three young girls who... were working were rude to all customers. They seemed upset that we interrupted their chat session. When I asked for a scoop oneblonde girl dished it up and threw it on the counter. I told my husband we would eat our ice cream outside because every surfacewas dirty with garbage on the floor. All of the other customers had the same idea. People were eating on a bench or out of theback of their truck. This place has turned into a dump. We will speed money where the staff has customer service training andknow how to clean. Read more
1/22/22 Doesn?t matter you guys just either don?t care or? Wrong item for child. Ordered Shark ice cream treat. Expected that... with shark hat. Got the turtle which isn?t what child likes. ?? On triple scoop we ordered hot fudge - no hot fudge. What?s thepoint of ordering items if we don?t get what we ask for from this place. They never get it right. May as well say, ?here?s $35?and think -really hard- about what we want and hope it works out. ???????? FAIL EVERY TIME. - Older review: Both two scoops. Thechocolate one is even a sundae. ???? We love you Baskin Robbins, why did you do this to us? Why? Read more
Ordered a large cotton candy milkshake and a triple scoop cup of 3 different flavors, I received a bubblegum milkshake. I didn't... try it until after eating the dinner I got, so an hour or so later, noticed it was bubblegum. I went back to the store and theyswapped out the bubblegum for cotton candy without charge, worried me before going in if they would do that but was so pleasedthat they did! Will obviously be going back, loved that great customer service! Read more
Baskin-Robbins ice cream! Yes it's a bit pricey but it's not only good it's actually ice cream and not 'frozen dairy desert'.... Frozen dairy what? Go read the label on that tub of frozen stuff in your freezer. There's a good chance it's not actually icecream. Anyhow this store had 3 very nice young women working. They took care of my order with ease. Had the new limited editionSpicy 'n Spooky ghost pepper and its excellent! 31 flavors really did a great job with this one. Go get you some! Read more