Reviews for Popeyes Louisiana Kitchen in Cockeysville, MD
I went to this Popeyes, and I was impressed. The food was hot, and the chicken was on point the biscuits were good also. I was... talking to a close friend who told me that sometimes you must go out of your way to get a good meal. It's a shame the same can'tbe said about Reisterstown Rd and Liberty Rd stores. Read more
Food was ready. Service was excellent. Food was great! This place has even gotten better than the last time. I asked for my... order to be modified since I don't drink sodas. It wasn't a problem and they had it done fast. The line in the drive thru waslong but it was moving fast and I had gone inside to special order. The manager even came outside to give me an extra sauce. Read more
Wasn't a totally bad experience but it did shows what happens when the one newly minted cashier doesn't show up. It was backed... up for a while. But beyond that, the staff was great, trying their best to do what needs to be done. The food was great too. Butone small suggestion. Make them biscuits a little bit bigger. The other larger suggestion is fix the pipes that were leakingbecause this was serious. Mind you this was my first time at this location. Hence this rating. Otherwise, a fairly goodexperience. Read more
Drive thru was rather quick and easy. Able to pay with Google Wallet, so that is a plus. Food was ready immediately when pulling... up to second window! Very fast indeed. Unfortunately, it was a 20 min drive home, so the food wasn't very warm and it was a bitgreasy. I love the chicken sandwich. Read more
Nice experience! The staff is great. The exhibits capture your attention. The lab was very fun and tasty!! The Grand kids loved... it and were engaged all the way through. Recommend!! Read more
This place is awful! Today, I went through the drive through and ordered the Family Meal for $29.99 and you can add a 12 piece... shrimp for an extra $6.48, so that?s what I ordered. My total was $38.67. The guy working drive through told me to pull intothe front of the store and wait for about 3 minutes so that they can cook the shrimp. Meanwhile they told the car behind me topull forward and wait for their food. That car waited for about 3 minutes and they were bringing their food out to them. Notto mention, I am seeing other cars come through the drive through and people walking into Popeyes all leaving with their food. Finally I had had enough so I went inside to inquire. As it turns out, they hadn?t even started cooking the shrimp and neitherhad they started putting my order together. Against my better judgment, I waited to get my food instead of requesting a refund. That was a big mistake. In my haste to get out of there, I didn?t check well enough to see if the biscuits were there. I madeit home and prepared for dinner, only to realize that they didn?t give me the 5 biscuits that came with the meal (THAT I PAIDFOR)!!! Not only that, the rice in the Red Beans is HARD. I am not enjoying my food. This was a waste of almost $40. To addsalt to injury, I tried calling them several times and they won?t answer the phone!!! They can have the biscuits! I will NEVERpatronized this establishment again and I don?t advise anyone to go there either. Beware?don?t say that l didn?t warn you. Read more
So tonight my coworker and I placed an order for four spicy chicken sandwiches and a large mashed potatoes. To our surprise when... our food was delivered, all we had was one sandwich a large fries and a biscuit, we began calling the Cranbrook location ateleven twenty. They would pick up the phone and hang it up. Very disrespectful, our food was $27.00 and they won?t answer. Nothappy at all Read more
I came to the drive thru at 15 mins before closing time and Jonathan and Dennis were exceptional. They were both very friendly... and helpful and not at all upset by my family meal order so close to closing. I do not usually order food this late but in othersituations when I have, the staff's attitudes were quite passive-aggressive. Both Jonathan and Dennis handled it likeprofessionals. The food was amazing as usual at Popeyes Chicken. Great experience!!! Read more