Reviews for Tim Hortons in Cloverdale, BC
Unsatisfactory customer service and poor food quality. I did a drive thru order and attendant told me I could no longer change... my small ice cap order into a medium-sized because it was already made. This was just few seconds after putting the order in. I also ordered bacon grilled cheese melt and bacon was missing when they handed it to me. They made me wait in the parking lotto replace it and they changed it with saggy two slices of bacon and unmelted cheese. I felt not being appreciated in thisrestaurant and attendant just waiting to complete her shift regardless if she has delivered what Tim Horton?s was expected ofher. Read more
This Is the only Tim Hortons I purchased from. They always have a smile in their face and always are willing to help you. Nav is... one of the best shift managers!! Read more
I ordered skip the dishes at 5:10 today, called to confirm my order. Skip the dishes just informed me Tim Hortons is closed and... my order is cancelled which is obviously a lie. Terrible service. Read more
Quite upset. Ordered a strawberry Watermelon quencher with no ice, got the lady to double confirm it in the drive-thru speaker.... When we got our drinks it had ice in it, got them to take it back and when I got the drink back and took a sip realized they hadjust scooped the ice out and gave me the same drink, there was still some ice floating. Cannot believe that, I've never hadthat happen before. There is a reason I order no ice. My teeth are sensitive and I cannot have super cold drinks. Got a niceshock. Thanks so much. Was already down the road at that point and not wasting more time turning around. Read more
The drive thru employee could not understand my order of a sausage & egg breakfast sandwich although she could understand what... beverages I ordered. I tried to order through her directly. We were told that you can't order sandwiches from the drive thrubecause shes on a timer. Kinda got the feeling that she could hear my order over the speaker and just didn't want to deal with afood order. I waited for my turn in the drive thru line and still had to park and go in to order. I cannot understand thelogic, I even offered to park in front to wait for it. If I was easily offended it would feel like my order didn't matter, nordid I as a customer. To top it off she was standoffish and blunt, I didn't know what the deal is with the timer, nor did Icare. I just wanted to order a breakfast sandwich. I'll post a few pictures of the quality product I spent a good 20-25 minsgetting. Read more
When you order something that requires a knife please include one. We now can't put the cream cheese on our bagels and was a... waste of money. Read more
How could you think the burnt biscuit in a sandwich is acceptable specially 5:30 in the morning? I was given donuts instead of... muffin other day and today burnt biscuit. This place is in my way to work but not going to give it a shot next time. Verydisappointed. Read more
The place gets crowded around 10:30 onwards. Keep an eye on your order. otherwise, someone else might pick it up. ???? I found a... lot of homeless people at this location. Read more