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Reviews for KFC in Clive, IA

John Ralls 2 years ago
1

Sat in the drive thru for over 15 minutes with a sign posted asking for patience because of low staffing issues. Got frustrated... and pulled up to the window and saw everyone sitting around laughing when they said they couldn't see my truck because it wastoo big. The food was haphazardly prepared and the wrong items delivered to me. Very disappointed with the entire experience. Read more

Joyce Sweeney 2 years ago
2

Place wasn't open. Drive through was closed off and store was closed with no indication on how to order food. Later after i... begged to come in, i ordered food but with all 3 employees having a attitude, i didn't realize u had to order on line...... Read more

Sone Lovan 2 years ago
1

Sad to see this kfc has deteriorated so bad that I will no longer go there due to poor service and unreliable business hours. Be... sure to check your order at the payment window before you drive away. Also, you might be told they?re out of chicken afterwaiting in the drive-thru line for 10-15 minutes (not near closing time). Read more

Angela Blasnitz 2 years ago
1

A male employee was rude and professional. The chicken was just small pieces couldn't even tell it was chicken or whatever. We... love KFC but in all the times we have got KFC was bad. But can let one bad time ruin all the good times. I believe Corp officehas handled the situation. Read more

Ted Jasper 2 years ago
1

I've never had to leave such a negative review. The store is understaffed so I give them a lot of benefit of the doubt. I... ordered a 12 piece with 2 fries and a coleslaw. The biscuits were crunchy, all the way through crunchy. Too hard to eat. Frieswere old and cold. The chicken was old and dried out. There's absolutely no excuse for food to go out like this at all. Beingshort staffed means you have to wait longer to get fresh food. I'm definitely ok with a longer wait. And the Pepsi leaked allover my car seat. Coleslaw was good. Bright side is my dog got plenty of chicken. Read more

Abdull 2 years ago
1

The chicken was so oily when I asked for extra crispy and they cussed me out for not knowing how to eat. The rudest most... disrespectful people and the most disgusting food you can ever have. DISGUSTING, DISRESPECTFUL, NASTY STAFF, NASTY STAFF , NASTYSERVICE, THEY WILL CURSE YOU AND GIVE YOU 1800 # IF YOU WANT A REFUND Read more

Jeff Mathias 2 years ago
3

KFC used to be great! Now this location intentionally screws up your order and even when you check at the window to make sure... its all there, they actually refuse to correct it. Wow. I am patient with low staffing, long waits but this is gettingridiculous. Three stars still because the chicken was actually pretty good. I hope they can get their stuff together. Recentorder pic- no gravy or biscuit, they said nothing, just shorted me. Read more

Shane Cherniss 4 years ago
4

Fast friendly service. The restaurant was clean and well cared for. The food came out fast , hot and accurate. Sizable dining... area. I enjoyed the col. Basket . Biscuits were on point. Mash and beans were satisfactory. They could have been richer intaste. They serve Pepsi products. They even offered a solid military discount. Read more