Reviews for Dunkin' in Clifton, NJ
This Dunkin is very spacious inside but the service is not the best, it's always something so make sure you're not in a rush... when you go to this one. Read more
I get the same iced coffee order almost everyday and every time I go to this specific location, the coffee tastes odd/different.... Either it?s that they don?t make my order right or their coffee making skills are subpar. Read more
I must say. I'm impressed with the cleanliness of this place, bathrooms too. The young guy said "we care about our store."... Everyone was also very polite. Read more
The prices here are significantly higher than at the dunkin down the road on Clifton ave near the city hall. Why. I don?t... know?!? A large iced coffee here is almost $6 where at the location on Clifton ave it?s only $4.75?!? What?s wrong with that.Plus the staff always miss understands your orders and gets it wrong. Do not go here and go to the one by city hall in Cliftonjust a mile down the road. Would not recommend Read more
Horrible, I asked for ice coffee with cream no sugar the cashier repeated back to me 5x each time differently than he asked me... whats half and half. After all that I got myself a cup of milk???? Read more
Upon a recent visit we stood at the register for several minutes while the two employees working there were preparing drinks for... the drive-thru. Even when a gentleman walked up to the counter we said hi, we were not greeted nor even received eye contact. Heappeared to go out of his way to ignore us. The woman who was working did eventually smile when we called to them to get serviceand eventually helped us and was polite enough. Maybe there's no reason not to acknowledge a customer at the register. Woulddefinitely not recommend coming in here. Also if you have trouble with stairs, do not use the back entrance by the parking lotas you have to walk upstairs and then back down stairs to get to the counter. Only the front entrance is level with the counter.Such a bad design. Even simply putting a notice on the back door that would notify customers that might have trouble with stairsto use the front door instead would have been smart. I also think we met the zombie here that was mentioned in another review. ???? #Duncan #nothandicapfriendly #badcustomerservice # Read more
They have been putting less effort into their products as of recently. Bagel Minis that are barely in the ovens, coffee poorly... mixed, and a couple of other instances. This is how my avocado toast looked when I opened the box. Read more
UPDATE 11/13/22 About 5 months after writing this, I used the drive thru here because I needed to get to work quickly and its... near my house. No one else was on line. When I pulled up to the window, the clerk charges my card, but forces me to take a laparound the store before getting what I paid for, and even better, he forgets my coffee. This is pathetic. I?m done with thechildish games at this location. I wish I was making this up. Read below for more pathetic games and screw ups. ORIGINALREVIEW This restaurant used to provide good quality service until they changed up the management team. This location was fastand on-point. In fact, the manager Safi knew I lost my wallet in the store at the time once and asked me a week later if Ifound it. Unfortunately times have changed. To start, they got my order wrong twice in the same week. First order was for amedium cake batter iced coffee, but I got a small black coffee instead. Two days later, I ordered a sausage egg and cheese onan everything bagel, but I got an plain bagel with cream cheese. Even better, the staff cannot comprehend as I literally had tosay my order three times in a row extremely slowly like as if I am talking to a child. Finally, after going through that order,the manager refuses to charge my card at the register, despite the machine being visible this time and a hidden one that isfully functional, and forces me to use the self checkout machine and start from scratch, which brings me to my next point. Thestaff have purposely hid the credit card pinpads from the counter register, saying the register is ?cash only? due to ?policy?. They would swipe my card under the register at first, but the last time I ordered inside, they refused and forced me to startfrom scratch. I suggested kindly that they at least post signs making aware of the change, but they never listened. Also toadd, one of the said self checkout machines was also out of order and being serviced by the manager. Even Read more