Reviews for Dunkin' in Clifton, NJ
The mobile order was ready as I walked in the door. The in-store purchase, a specialty drink, with all of the whip cream and... toppings you can fit, looked exactly like the photo and was quite delicious. Today?s visit was both efficient and decadent. Read more
What a horrible experience this morning. Ordered 2 lattes, was told nothing, standing waiting for 15 minutes, asked the status,... was told one more minute. 4 people standing around a latte machine in the back with blank stares on their face clearly there?ssomething wrong with it (which would have been fine had they not lied about it and strung me along for 15+ minutes). I requesteda refund so I could leave and upon doing that, the employee reveals that the latte machine is in fact broken. The woman then hasdifficulty processing a refund on the system. A nightmare. Never again. Read more
As dine in as an establishment with tables and chairs the bathroom should work not be out of order customers should be able to... wash there hands before they eat there food they have a sign on the door that says out of order... Read more
Update March 2022. This location seems to get dirty quick and not enough to keep it clean. Friendly staff. They are pretty good... at keeping the place clean including the restrooms which can be tough in a noisy place. It can get noisy when school gets out,but there are a few regulars too which can give it s more local feel than a chain usually has. Read more
Service is always friendly and fast. I must say this is the only dunkin? i?ve found where they get my drink right every time and... it?s always the same. i used to go to the one down the road because it has a drive thru, but now I just make the trip insidebecause I?m always satisfied when I get my dunkin? here! A+ guys!!! Read more
The other day I ordered coffee, when I got my order it was incorrect. I went back in and told the person who made it. The shift... manager came over and proceeded to tell me I was wrong. I understand flavored drinks are sweet but you could taste the addedgranulated sugar which I did not ask for. The manager was yelling and very argumentative repeatedly telling me I was wrong andhe was right. I left with no refund or coffee. So they took my money yelled at me and didn't give me a coffee that I paid for. Icalled corporate and they said I would here back. I have not heard back, it has been several days now. Not good customer serviceat all! Read more
I ordered through the app and had an unexpected emergency and was not able to go pick up my coffee. I went the next morning and... showed the manager on scene my order history and was very understanding. He fulfilled my order with a smile. He didn't know Iwas a regular customer and very happy with my order all the time. If they had a drive through in this location it would beperfect. But overall it's clean and quick. Read more
The night shift person has to learn how to talk to ppl His the most nasty person ????????