Reviews for Whataburger in Cleveland, TX
I ordered my food at 5:30 this morning (Breakfast on a bun combo). There were 3 cars in front of me and they all got their food... at the window. I waited nearly 10 minutes to get to the window and nobody pulled up behind me for about 3 or 4 minutes. I get tothe window, paid for my food, wasn't given my receipt or drink and asked to pull up and wait. So I did. Then the FOUR cars thatwere behind me got their food at the window and went around me. I've been waiting for nearly 20 minutes since I ordered by nowand went inside. I asked for a refund and the lady said they were just finishing up my order and that they were working on alarge order. If you're working on a large order, how did the three cars in front of me and the FOUR cars behind me get theirfood on time?!?! This location has lost a customer for good. Read more
It's very nice on the inside and out side the employees are very friendly. The food is very good. They always get my order... correct. They also try to get your order done very fast but they are the most popular place to eat in town. They have lots ofparking and seating. Read more
Lately, early in the morning, they have been extremely slow. There was no one in line or ordering inside when I ordered online... today. I sat for 15 minutes in my car before I finally went inside. It still wasn't ready and I had to wait another 5 minutes. She said they had a "big order" to take care of. I told her that may be, but it didn't happen until 5 to 10 minutes after Iordered. Normally, it takes 5 minutes to bring out my order curbside, so they must be training a new cook or they are not beingmanaged well. Read more
We were just passing throught for our sons ball game, but it was Nicely kept, clean and the food was good. Staff was helpful &... courteous. Floors & restroom were clean. Read more
Employees were new so I was understanding when they didn't get four of our burgers right. They were polite and efficient at... fixing it, and the manager came out to do some customer service, so for that, I'm giving them four stars. I'm sure it'll be muchbetter once the kinks are worked out. Read more
If you're looking for a great burger, Whataburger is a great place to go. The patty melt was delicious, and despite the... restaurant being busy, the service is still quick and efficient. The restaurant is also clean, which is always a bonus. Read more
The Dine-in is open and they are practicing safe distancing, masks are required! The burger and fries today we're great as well... as the service. The restaurant was clean! Read more
Food was ok. General fast food fare. Service was good. Be careful ordering the large soda its huge and top heavy.