Reviews for Taco Bell in Cleveland, TN
I purchased a double chicken spicy burrito and asked the employee why is it so tiny? He said that they had run out, out of the... 12 inch. So they had to use the 10 inch, but he mentioned that all the stuff was in there as a 12 inch. I?m sorry but you guysare reaping people off bottom line. You should give a discount because we are not getting what we paid for. Also look at theamount of fries I received, this is the last time I?ll be in this particular Taco Bell NO WONDER WHY your ratings are solow. PS: MGMT and CORPORATE if you care, you would do something about this. Retrain your staff including managers and assistantmanagers. People are paying, including me for these items, YOU GUYS CAN DO BETTER THAN THIS. Read more
I'm giving 5 stars because of the older gentleman that took our order (Carlos, I think) He was the sweetest man and kept the... dining area cleaner than I've ever seen at this location. You could tell he took great pride in his work. He deserves a raise.I hope the younger generation working there takes notes on how to do their job. Read more
Ordering taco bell has been a hit and miss experience in the past. I don't know if it's the management or the staff but this... location has really got it together. No complaints! We actually got everything in the bags! Nothing was left out! The food wasgood too. Hot and well prepared. (You can tell when an item has just been carelessly thrown together) everything was better thansatisfactory! Next time we have a hankerin' for TB we will be coming back here for sure! Read more
Had a very disappointing experience with the ladies at the drive through window who got frustrated because they could not... understand what I was ordering and said out loud in front of my family and me that I was there arguing with her. Some people arejust not cut out to work with customers nor are capable of providing exceptional customer service. Read more
I used to avoid this Taco Bell and drive across town, but here lately they have been doing great. I think they have a bunch of... new employees that are very nice and very good at their job. I for one appreciate their efforts. Hopefully they are gettingdecent pay since the company started seeing their value! Read more
I was the 9th car in line at the drive through and ordered chicken everywhere beef come standard (suggesting that maybe just... maybe they cook something to order for me). My order was ready as soon as I pulled up to the window and was somehow cold, tastedas good as fast would a couple days later when microwaved. This is the second time this happened and I won?t be back. Read more
The place that made me quit DoorDash. This place, even as a customer, will screw you over. They always have the ingredients... concentrated at one location. For example: the sour cream will all be at the back of the burrito/taco. The meat will not beevenly distributed. It's crazy. I remember one taco had less ingredients by weight to the entire tortilla. It had like 4 gramsof beef and this is no joke Back to the DoorDash, they will make you weight 1 hour and 5 minutes for your order. That's a realexact time of my experience as I logged it. I couldn't disappoint the customer so I had no choice but to wait. Yes, Iwaited. And when I try to bring up the issue I'm given rude comments and one answer responses. "Everyone has to go through theline, you're not special" Umm... I'm providing a service fore your company and a customer that waited over 1 hour and 30 minutesto get their food. I didn't say I was special, I just thought I was working WITH you guys They are terrible. Never again! Read more
Took a bit in line with only two or three cars ahead, but very polite, we ordered two five layer burrito with no beans , she had... asked us no meat? Or no beans? Be said no beans please , and repeated it again and said ok two five layers with no beans , and achicken quesadilla, and a root beer no ice please, we bite into the five layer, and ????nasty ! Max max filled with nothing butBEANS I barely had a bit of meat, my husbands was the exactly same. ??????? neither ate them. They were nasty as could be.Please read the screens, especially if it?s being repeated to , not having something inside of or on an order, so many haveallergies to so much, and if they ask for something to not be on or in their food and they ingested it not knowing, then what???????????????? thank goodness that my husband and myself don?t have that kind of allergy, but some do. Just be more carefulplease. Read more