Reviews for McDonald's in Cleveland, TN
This store and the workers involved with this McDonalds are disgusting. The manager of this location had open sores and scabs... all over his face from him picking his face skin(wonder why). This is insanely unsanitary working in the food service industry.My wife would not even eat her food after seeing this guy. Order took over 30 min to receive after having to ask multiple timeswhere my order was. Order came and it was still missing items. Manager could not handle being questioned about it and wasextremely nasty and rude while the other employees were laughing about the situation. What a nasty experience and nastylocation with nasty employees. Read more
If I could rate a o I would but it only allow one star they don't take your orders only by the machine I do cook to order so I... can tell them hot and fresh the machine don't all you to do that. People was get cold hamburgers and frys they were returningthere orders so I cancel my order so I didn't have to return mine. Only two people working and 10 waiting some say they been waiting 45 minutes I don't recommend this McDonald's Read more
McDonald's in general anymore is just sad. This one is slow, generally there drive thrue closed. There employee's have a serious... lake of care about there attitude or your food. Just a heads up if you stop here they are slow and you should double check yourfood if you customize it in any way...chances are they didn't get it right. Read more
Last visit it was dirty inside. The prices are about the same as any other fast food places. I had made a mobile order at almost... 2 A.M. but when I got there there was a sign that said they were closed. The manager on duty did go ahead and make my food tho.She wasn't rude about it. They just need to clean up a lil bit more and get their hours on the app and in store figured out. Read more
I was just learning how to use the McDonald's app and the young man at the counter referred me to his Grandmother who was... working the drive thru. She came over and walked me right through the process. They are a great team. The food was great and therestaurant was clean. I hope to eat here again soon. Read more
Thus store needs better workers they do not deserve 1 star. Their store is disgusting they didn't clean up a mess that I had... told them about around 12pm. I have been here before and it was never like this Read more
03/26 do not make a milkshake, they say the machine does not work. The queue monitor is not working I ordered 4c. The hamburger... is not prepared with high quality, there are no cucumbers in it. I believe that they disrupt the cooking process. This is not ahamburger, but a salad with meat and bread. Review, quality. I do not recommend this restaurant Read more
It's a gas station McDonald's so my expectation isn't high. But I'm a pregnant woman who was craving a Mcgriddle, I paid for a... Mcgriddle, yet I did not get a Mcgriddle. My food was incorrect in the bag. Which fine whatever. I should expect that. But thelady at the 2nd window, which by the way she was dressed looked to be a manager, asked me if I paid at the first window. I saisno. She asked why. I said "oh the girl at the window didn't-" and then the lady cut me off and said "oh you didn't see her? Shewas there, the window is dark so you probably didn't see her" and confused, because thats NOT what I was going to say, I gaveher the money I had ready because of course i had EVERY intention in paying for my food....mind you I didn't even get thecorrect food. When she came back I asked for a straw and then tried to correct her by saying "ma'am, its not that I didn't seethe girl at the window, its that she was paying attention and was just on her phone and never looked up to me". The issueis.....I couldn't even FINISH my sentence and the lady, or manager, said "OKAY MA'AM HAVE A GOOD DAY" And slammed the windowshut. I barely got halfway thru my sentence. And I wasn't even being a "karen" i was just letting the MANAGER know that i hadevery intent to pay uts that HER EMPLOYEE was literally ignoring every car! And for you to ask me "why i didn't pay" and imgiving you a reason, dont slam the window shut on me! I understand the drive thru needed to keep going, but if i didn't have tobe at work I would've parked stepped out of my car and spoken face to facw to this woman. Ive been a restaurant manager, i haveworked in the Restaurant industry for many years. I am not trying to be rude! I was simply trying to inform. So incredibly rudeand for what?! Have some dignity!! It doesn't matter if this is a McDonald's inside a gas station, you treat customers withrespect and you should have some dignity about your job position! If it pays for your bills then maybe respect Read more