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Reviews for Dunkin' in Cleveland, TN

Gina Trentham 2 years ago
5

The employees here are very nice they treat you as if your a family member or friend! They always get my coffee perfect just the... way I like it. Erica is a employee who always remembers my order before I tell her and she is very sweet. It's that type ofcustomer service that keeps me going back! Read more

shawna dee 2 years ago
5

Got 2 stars for service because you was out of the dunk-o- latern donuts , but the drink is 5 stars , I want to know how to get... free donut holes with my drinks because I been going by there and no one has said anything to me[ servers] and I've order theblood orange refresher twice now! So that's why the low stars Read more

Theresa Bivens 2 years ago
1

Bought a dozen doughnuts and 10 doughnut holes @1:30 pm. These must have been made sometime last week so stale. Couldn?t even... eat. My dogs wouldn?t even eat them. -17.50 thrown away. I will never go back will take the extra time to drive down toooltewah and get some great doughnuts at tasty?s doughnuts Read more

Emma Atkinson 2 years ago
1

Tomato pesto grilled cheese was missing some ingredients. No refund offered, just to drive back to the store to have it made it... again. Read more

Danielle Kazy 2 years ago
5

They always remember my order as soon as I say good morning. My service dog, Nala, thoroughly enjoys this time of morning to get... her "pup cup" before going to work on the weekends. Staff is always friendly and my food is pretty much always on point! Read more

Meghan Bennett 2 years ago
1

Got a butter pecan ice coffee from this location. Have gotten this drink several times and it has been so good at other... locations. But this time no. All I got was bitter watered down coffee. Very very disappointed ?? I love Dunkin but this wasjust gross. Also my husband got a bottled coke from there and it was hot. Not even a bit cold.???? Not to mention the staffwas not to friendly ether. definitely staying away from that one and going back to my Dunkin on my side of town. Sorry but thiswas just not a good experience at all. Read more

Katia Gonzalez 2 years ago
1

Ordered a chai latte and a jelly donut. The chai latte was actually a bitter coffee. The jelly donut had zero jelly in it, so it... was just dry doughnut. Couldn?t go back either because I had important errands to run Read more

Sana Ahmed 3 years ago
5

We just ordered 4 delicious donuts. Most of all the girl behind the counter was so lovely. She was so happy and friendly. ... Totally what we needed before driving back home. Very clean and tidy place. Read more